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800D Replacement Parts


Bigm2793

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I need several replacement parts for my 800D but have not received a response from tech support and it has been 3 or 4 days since I sent them a message. Can someone please help me out. Should I message them again or what?

 

Thanks,

Matt Brand

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use the "request an RMA" link on the left and just paste what you need in the comments section if you havent already.

i can only assume RMA requests take a higher priority over normal email requests so that may be the delay.

 

if you already have a case/rma# please post it here and Ram Guy will do his best to expedite things im sure :):

 

hang in there!!

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I called today and was told that they were checking if the parts were in stock and that I should receive an email by Tuesday at the latest. Unfortunately I don't have the case # as I was in a rush and didn't have the time to write it down.
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The frame itself is bent. I managed to bend it back I think but the side panels still don't fit in properly. I put in an RMA request but the only response I got was asking how it got bent and that was several days ago. The case number is 2096957.
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