Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 RMA #1233533 RMA Approved 7.6.2011 23:22 (Norwegian time) RMA Assigned 8.6.2011 23:35 waited 48hours now for prepaid shipping label.... and still waiting... Looking into it ASAP. Sorry for your delay. ::pirate:: Link to comment Share on other sites More sharing options...
maxmix65 Posted June 10, 2011 Share Posted June 10, 2011 label prepaid receipt:D: The shipment only SSD? No screws, no support, no container SSD? Link to comment Share on other sites More sharing options...
TheZmurf Posted June 10, 2011 Share Posted June 10, 2011 Hi, still no pre-paid shipping label. Sent mail to rma@corsair 24h ago but no answer. RMA# 1233837 assigned 9.6.2011 01:51 (swedish time) Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 Hi, still no pre-paid shipping label. Sent mail to rma@corsair 24h ago but no answer. RMA# 1233837 assigned 9.6.2011 01:51 (swedish time) Looking into it ASAP. Sorry for the delay. label prepaid receipt:D: The shipment only SSD? No screws, no support, no container SSD? You can keep the screws and supportl. Ship only the SSD. Link to comment Share on other sites More sharing options...
WatchDog Posted June 10, 2011 Share Posted June 10, 2011 ticket 2087305 Is there more information available as to the nature of the defect and what sort of issues it causes. I think one of my ssds is suffering from it. I just picked them up from the store a couple of days ago after a long order waiting period and installed windows to find that i get blue screens every few minutes and it reboots it tells me one of the drives has dropped from the array. When I hard reset its back and boots again, wait a few minutes and it crashes again. The description of the problem just says performance issues so does this sound like something that would be covered by that? also how long would it take to have a new set of SSD's sent out to me. Would it be faster to go back to the store. I am in Melbourne Australia. Link to comment Share on other sites More sharing options...
mulle78 Posted June 10, 2011 Share Posted June 10, 2011 I have also an RMA: 1234001, but please send the pre-paid shipping label. Thx... Link to comment Share on other sites More sharing options...
zaluman Posted June 10, 2011 Share Posted June 10, 2011 Hi Corsair I have returned my disks back to my reseller, http://www.komplett.no. How can i refund my shipping costs? How quickly will the resellers get new disks? Kind regards Link to comment Share on other sites More sharing options...
maxmix65 Posted June 10, 2011 Share Posted June 10, 2011 :D: SSD delivered to the carrier on its way to Holland Tnk Link to comment Share on other sites More sharing options...
Goossens Posted June 10, 2011 Share Posted June 10, 2011 The Force 3 did not live up to my expectations. Would there be any possability to exchange my Force 3 and the extra money with the GT version when it comes out? Link to comment Share on other sites More sharing options...
fx22 Posted June 10, 2011 Share Posted June 10, 2011 Same with me. RMA #1233575 RMA was approved and assigned. It's almost been 48 hours and no shipping label. Hi Sorry to be a pain but I have still not received anything. Just a question for the guys who got their shipping labels: did you receive a new email about a shipping label? I haven't received an email but in one of my previous emails, the address label that was generated had a "prepaid customer" label in the corner where it originally was "Place Postage Here". Furthermore I'm afraid I never registered before applying for a RMA. Does that affect things? Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 The Force 3 did not live up to my expectations. Would there be any possability to exchange my Force 3 and the extra money with the GT version when it comes out? No, I am sorry. This is not an option. You may want to see if your retailer can assist you with this. Hi Sorry to be a pain but I have still not received anything. Just a question for the guys who got their shipping labels: did you receive a new email about a shipping label? I haven't received an email but in one of my previous emails, the address label that was generated had a "prepaid customer" label in the corner where it originally was "Place Postage Here". Furthermore I'm afraid I never registered before applying for a RMA. Does that affect things? Post either your case number or your RMA number if you have one. Link to comment Share on other sites More sharing options...
giulianz Posted June 10, 2011 Share Posted June 10, 2011 hi Yellowbeard, at now i haven't receveid instrucion how to arrange shimpment yet. Could you have a look in my case? Case #2081917 RMA #1233579 thank's giuliano Link to comment Share on other sites More sharing options...
fx22 Posted June 10, 2011 Share Posted June 10, 2011 Post either your case number or your RMA number if you have one. My case # 2081861 RMA # 1233575 Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 My case # 2081861 RMA # 1233575 When did you receive your RMA number? Date and time. Have you read the update to the first post that I posted today? Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 ::pirate:: Friendly Reminders to All ::pirate:: If this is your first time posting or if you have not received a case and subsequent RMA number, please read the first post again before posting here. Please check the first post for updates even after you have begun your RMA process as we will be posting updates there. Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 10, 2011 Author Share Posted June 10, 2011 hi Yellowbeard, at now i haven't receveid instrucion how to arrange shimpment yet. Could you have a look in my case? Case #2081917 RMA #1233579 thank's giuliano When did you receive your RMA number? Date and time. Have you read the update to the first post that I posted today? Link to comment Share on other sites More sharing options...
fx22 Posted June 10, 2011 Share Posted June 10, 2011 When did you receive your RMA number? Date and time. Have you read the update to the first post that I posted today? I received my RMA number on 8th June 12:35pm GMT +2 I am located in South Africa, I guess that put me in a "remote location". What must I do then? Ship it off by myself? Link to comment Share on other sites More sharing options...
giulianz Posted June 10, 2011 Share Posted June 10, 2011 When did you receive your RMA number? Date and time. Have you read the update to the first post that I posted today? yes, i've read the first post many times... RMA request was received on 6/7/2011 5:11:27 PM RMA Approved on 6/7/2011 5:24 PM RMA # Assigned 6/7/2011 5:35 PM and, after several email to rma, still waiting to be contacted to arrange shipment! (48h are plenty passed away). hope someone could tell me how to arrange the shipment because i need the ssd working (is my workstation) Link to comment Share on other sites More sharing options...
Synthohol Posted June 10, 2011 Share Posted June 10, 2011 If the customer is unable to make a UPS drop off then we will reimburse them for their return freight based on the shipper invoice. .......... Link to comment Share on other sites More sharing options...
pioreklysy Posted June 10, 2011 Share Posted June 10, 2011 Hi Case #2083272 RMA #1234105 Only one question where should I drop parcel, at post office or elsewhere I'm from GB (I printed my free post label and prepared the parcel according to instructions from corsair) r) Link to comment Share on other sites More sharing options...
giulianz Posted June 11, 2011 Share Posted June 11, 2011 hi, today i received the email with the invoice and the shipping label, not 48h but it's ok. Thank's especially to Yellowbeard and to Corsair for the attention and interest to make all thing go good! now i'm waiting for ups picking up! :) Link to comment Share on other sites More sharing options...
Starone Posted June 11, 2011 Share Posted June 11, 2011 I have sent the ssd before I got that label. Will it only affect the costs or do I need it for proper replacement? Link to comment Share on other sites More sharing options...
vectisitch Posted June 11, 2011 Share Posted June 11, 2011 Hi Case #2083272 RMA #1234105 Only one question where should I drop parcel, at post office or elsewhere I'm from GB (I printed my free post label and prepared the parcel according to instructions from corsair) r) i'm also from gb,just go onto the UPS website and setup a pickup mate Link to comment Share on other sites More sharing options...
pioreklysy Posted June 11, 2011 Share Posted June 11, 2011 i'm also from gb,just go onto the UPS website and setup a pickup mate THX for info, i was not sure what to do :) Link to comment Share on other sites More sharing options...
TheZmurf Posted June 12, 2011 Share Posted June 12, 2011 :confused: I can´t understand why Corsair isn´t able to arrange a prepaid shipping label to me. I have a UPS drop off point close to my location in Sweden which Corsair have used for previous orders to me. Case nr #2082613 RMA# 1233837 UPS address information: UPS CUSTOMER CENTER - JäRFäLLA NORDICS CENTRAL OFFICE/STOCKHOLM PACKAGE CENTER UNITED PARCEL SERVICE SWEDEN A 17543 JARFALLA I find it much simpler if we don't have to arrange for reimbursment. Try again please! Link to comment Share on other sites More sharing options...
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