Corsair Force Series 3 SSD Issue Resolution: Drive Return Procedure

[olejon]

I was first made aware of this now (bought one this summer).

 

My disk needs to be replaced right? Found serial number in the firmware updater:

http://dl.dropbox.com/u/8593574/Corsair.png

 

Does this defect reduce the disk's performance? (Will I get better performance with a newer one?)

 

I have not experienced problems with my disk. Some crashes, but that's probably because I am using experimental Linux kernels sometimes.

[Wired]

I was first made aware of this now (bought one this summer).

 

My disk needs to be replaced right? Found serial number in the firmware updater:

http://dl.dropbox.com/u/8593574/Corsair.png

Please re-read the first post in full.

The digital serial number has NOTHING to do with this issue and the digital serial number is not intended to match the serial number on the label.

[olejon]

I'm sorry. Didn't read that. Had to call my dad at home and make him find the box it came in. My serial number starts with 1124, so that's good :) My serial number is longer than the one in the picture on the first page, but I guess that doesn't matter.

 

Thanks!

[Steven_belfast]

Greetings folks,

 

Just a qick one,

The drive i have only says :

Part Number : CSSD-F120GB3

 

Not sure if this is needed to be sent back or not,

I have not had any major issues with it other than freezes but they only last 0.3 or a second and so nothing major.

 

Here is here i got the drive from and it says

Corsair Force Series 3 120GB SATA 6Gb/s Solid State Drive (CSSD-F120GB3-BK) [CSSD-F120GB3-BK]

 

Overclockers UK

[Yellowbeard]

Greetings folks,

 

Just a qick one,

The drive i have only says :

Part Number : CSSD-F120GB3

 

Not sure if this is needed to be sent back or not,

I have not had any major issues with it other than freezes but they only last 0.3 or a second and so nothing major.

 

Here is here i got the drive from and it says

Corsair Force Series 3 120GB SATA 6Gb/s Solid State Drive (CSSD-F120GB3-BK) [CSSD-F120GB3-BK]

 

Overclockers UK

 

Please read the first post of this thread.

 

If you are having any freezing or stability issues, update to the 1.3.3 firmware.

[Steven_belfast]

Please read the first post of this thread.

 

If you are having any freezing or stability issues, update to the 1.3.3 firmware.

 

Already on 1.3.3 Firmware

And as i said freezes are very minor and so no issue for me,

Was just checking if i needed to send it back or not,

More than happy with it from what i have seen so far.

[Steven_belfast]

Please read the first post of this thread.

 

Man i cant get over missing this "Anything with 1123 or above is good new product."

 

Sorry about that.

[tnalias]

Hi,

 

As English is not my native language, I'm not sure to have understood 100% the explanation.

 

Can you please confirm me that my two CSSD-F120GB3-BK are OK ?

 

Here are two pictures :

 

http://imageshack.us/photo/my-images/823/photo2iak.jpg/ => Product 1

http://imageshack.us/photo/my-images/600/photouhy.jpg/ => Product 2

 

Thanks a lot for your help. I really appreciate.

[Wired]

Hi,

 

As English is not my native language, I'm not sure to have understood 100% the explanation.

 

Can you please confirm me that my two CSSD-F120GB3-BK are OK ?

 

Here are two pictures :

 

http://imageshack.us/photo/my-images/823/photo2iak.jpg/ => Product 1

http://imageshack.us/photo/my-images/600/photouhy.jpg/ => Product 2

 

Thanks a lot for your help. I really appreciate.

You are fine.

[markuz80]

 

To return your Force Series 3 120GB SSD to Corsair, contact Corsair to ARRANGE YOUR REPLACEMENT . Corsair will pay for shipping your drive back to Corsair and will replace your drive free of charge. Estimated turnaround time is ten business days.

 

::pirate::

 

Hi!

 

I have recieved an RMA and printed it. I have a couple of questions though.

 

First of all I should mention I live in Sweden.

 

1. I can not go to a UPS office since the closest is located 150km from me. I called UPS and they told me I needed a number starting with "1Z" for them to come and pick it up.

You write in the post that I can send it with any carrier. Great but how do I claim the cost for the freight?

 

2. Is it possible to pay $ (price difference from 120GB to some bigger drive) to get a bigger drive since I still am getting a new one and not the old replaced? If so how?

 

Best regards

Markus

[baltazor]

hey guys my disk is getting extremely slow recently and i was wondering if it is one of those problematic disks that were supposed to be returned..

my part no is: CSSD-F123GB3A-NB

other numbers that i found on the disk are:

 

12360744200013410015

and

C120G12361341

 

(not sure if they are needed )

[Wired]

hey guys my disk is getting extremely slow recently and i was wondering if it is one of those problematic disks that were supposed to be returned..

my part no is: CSSD-F123GB3A-NB

other numbers that i found on the disk are:

 

12360744200013410015

Reading from the top of the thread:

IF YOUR DRIVE BEGINS WITH SERIAL # 1123 or LATER, THIS THREAD DOES NOT APPLY TO YOU.

 

This thread does not apply to you.

 

Since the thread went a year without getting a new post, it's now closed.