Relaxy Posted May 31, 2011 Share Posted May 31, 2011 so what does ext mean and am from sweden how should i call them i dont have the land code or anything.... and they told me they could call me but i gave them my number and its been 2 days i mean how bad can your service get....:mad: Link to comment Share on other sites More sharing options...
Wired Posted May 31, 2011 Share Posted May 31, 2011 ext = extension. When it asks for an extension, just hit 0. They've been closed for the past 3 days (holiday weekend), so if you emailed them on the weekend they haven't even seen the email yet with your number. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted May 31, 2011 Corsair Employee Share Posted May 31, 2011 Please keep in min we are in the Pacific Time Zone and our hours are from 8:00 AM to 5:00 PM Monday Through Friday Excluding Holidays and Monday was a holiday. You can go to http://www.timeanddate.com to get the actual local time of the place or country you are trying to call. Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 Ok but can you give me the exact phone number am from Sweden Link to comment Share on other sites More sharing options...
Wired Posted May 31, 2011 Share Posted May 31, 2011 There's only the main number which you already have. I believe you can use Skype to make the call and it should be free. If you're trying to reach customer service you can use the form on the website. Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 I need the country code to call from Sweden to corsair Link to comment Share on other sites More sharing options...
Yellowbeard Posted May 31, 2011 Share Posted May 31, 2011 http://www.google.com/search?q=Calling+codes&rls=com.microsoft:en-us&ie=UTF-8&oe=UTF-8&startIndex=&startPage=1 Link to comment Share on other sites More sharing options...
Wired Posted May 31, 2011 Share Posted May 31, 2011 http://www.howtocallabroad.com/codes.html (gotta love Google!) 00 is the exit code for Sweden. 1 is the country code for the USA. Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 Need the rma custermer service to call me i did call them and its 18 min Wait time and that costs to much i did mail them last friday but they wont call me can anyone here tell them to call me? +46 70-765 49 66 or if they have à Skype username plz tell me that Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 ok i called them and i gave them my credit card number then they asked for the 3 last security code wtf? they dont need that to put a hold on my credit card Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 i called them and they said they need the 3 last security code to put a hold on my credit card wtf? i dont want to give my secruity code to a random person over the phone wtf is this?? Link to comment Share on other sites More sharing options...
Wired Posted May 31, 2011 Share Posted May 31, 2011 If you asked for an advanced RMA then they need the CC for collateral. It's covered on the warranty page, but more importantly, you should have discussed this with the person ON the phone. If you have any questions, ask for their supervisor. Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 the thing is if i give the support the cc then he can just take all the money out of my account but what is my security if i give them all my credit information? Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 answer please? Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 Is this à hard question? Link to comment Share on other sites More sharing options...
Relaxy Posted May 31, 2011 Author Share Posted May 31, 2011 the thing is if i give the support the cc then he can just take all the money out of my account but what is my security if i give them all my credit information? Link to comment Share on other sites More sharing options...
Wired Posted May 31, 2011 Share Posted May 31, 2011 Please stop bumping this thread and creating separate threads. Your question simply cannot be answered on the forum, which is why I directed you to customer service, the people who asked for that info in the first place. If you don't want to give your CC # out for an advanced RMA, then don't and stick with a normal one. Simply put, a credit card number is NOT needed for a normal RMA. Either way all CC companies have credit protection for things like that. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted June 1, 2011 Corsair Employee Share Posted June 1, 2011 They actually have to charge you then the a refund will be issued once the parts are received, and as Wired suggested its best to contact our customer service about money matters. We are treated like a mushroom when it comes to money and honestly I prefer it that way. Sorry! Link to comment Share on other sites More sharing options...
Yellowbeard Posted June 1, 2011 Share Posted June 1, 2011 No, that is not a hard question. However, you need to ask customer service that question. It is not a technical support issue. Customer service is who you need to ask. Link to comment Share on other sites More sharing options...
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