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question about RMA shipping cost in Europe


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Hi, i have a question and excuse me by advance if this question had been posted before.

I have a problem with the button on/off of my AX1200 PSU and i received a rma# from the support. they request me to send my PSU to Netherland as i'm based in France. The question is : will the shipping cost for sending my psu from France to Netherland be refund or not? Because it's very expensive to send a 3.9kg package with insurance abroad here in France.

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  • Corsair Employees
I am sorry but you would pay the shipping to us and we will pay it back to you, if you just purchased the PSU you can try the reseller you purchased it from they may be able to help and avoid the shipping.
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