Shonk Posted January 5, 2011 Share Posted January 5, 2011 Hi I have a 32gb Voyager On the metal it says Front G32G FG29C0147 Back 09516005-0 I have a problem with it in that most of the time it shows up as USB MEMORY BAR USB Device Once in a while it shows up as it should but running a test results in it disconnecting mid way through and showing back up as a USB MEMORY BAR USB Device Is there any fix programs for this? Cheers http://img51.imageshack.us/img51/2828/voyager32gb.jpg Link to comment Share on other sites More sharing options...
Shonk Posted January 5, 2011 Author Share Posted January 5, 2011 Oh and another thing I also have a 16 gb Voyager GT and it is slower than my 32 gb Voyager for some reason Is that normal http://img692.imageshack.us/img692/2153/mygtbenchmark.png http://img403.imageshack.us/img403/9177/myvoyager32gigbenchmark.png Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 5, 2011 Corsair Employees Share Posted January 5, 2011 Please use the link on the left and request an RMA and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Shonk Posted January 5, 2011 Author Share Posted January 5, 2011 Whats the deal with the GT being slower than the non GT You would presume that it would be the other way Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 5, 2011 Corsair Employees Share Posted January 5, 2011 Have no clue what you are referring to. Please use a program that we can recognize.. I suggested you replace the drive because it was not detecting properly. We do not support that application so I did not even look at your results. But it looks that both drives are performing about right maybe a little low format them with the utility and then test them properly and post a screen shot... I have a problem with it in that most of the time it shows up as USB MEMORY BAR USB Device Please try and format the drive with the Format utility from the SD-CARD Organization. Then run the HD-Bench software to test the performance. The write should be about 8-14 MBps and read should be about 23-30MBps for the GT Flash Voyager. Link to comment Share on other sites More sharing options...
Shonk Posted January 6, 2011 Author Share Posted January 6, 2011 The Voyager 32gb is dead so i cant test it its an old benchmark i have saved There's nothing wrong with them benchmarks anyway I just wanted Corsair's comment on it they are raw read write rates across the whole of the stick I have done the online rma for the 32Gb Voyager just waiting for the rma details now Link to comment Share on other sites More sharing options...
Shonk Posted January 6, 2011 Author Share Posted January 6, 2011 Still no rma its been over 24 hours Tech Support Express Case [1846394] Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 7, 2011 Corsair Employees Share Posted January 7, 2011 You did not enter a part number for the flash drive the RMA would never go through that way. Updated the part number for the 32 Flash Voyager Blue and Black, if that is not the correct let me know and I will change it. Link to comment Share on other sites More sharing options...
Shonk Posted January 24, 2011 Author Share Posted January 24, 2011 The turn around time seems very slow I posted if off on the 7th and had an e-mail from corsair on the 18th that they had it Still no dispatch though Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 25, 2011 Corsair Employees Share Posted January 25, 2011 What is the Case # so we can review why it is taking so long? Link to comment Share on other sites More sharing options...
Shonk Posted January 25, 2011 Author Share Posted January 25, 2011 Its ok it seems it was shipped on the 20th and is out for delivery today I had an e-mail from Corsair around 10 mins ago telling me this with a tracking number for ups So was just a slow e-mail item shipping was fast Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 25, 2011 Corsair Employees Share Posted January 25, 2011 The system is not real time and tends to be a day or so behind so you should be fine. Link to comment Share on other sites More sharing options...
Shonk Posted January 26, 2011 Author Share Posted January 26, 2011 Im feeling slightly ripped off now I sent in a SMI3252C based Voyager that was 6 days old when it died And i have been sent back an ancient refurbished USbest UT165 Based Voyager Firstly this is going to have loads of ware on it Secondly UT165's dont work with Xbox360's as they failt the data loss test (and it was being used for the xbox) Thirdly its half the speed of the SMI3252C Voyager 32gb Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 26, 2011 Corsair Employees Share Posted January 26, 2011 I am sorry but we have never supported non computer systems with our flash drives and the controller we use has never been specified and can change with out notice. But you can contact our customer service and see if they can send a new drive. Link to comment Share on other sites More sharing options...
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