karndog Posted December 30, 2010 Share Posted December 30, 2010 I sent a request for an RMA for my HX650 and it was approved on the 7th of December 2010 and assigned the following day. I was given the Case #1797339 and RMA #1199656. When i sent an email to support because i wasnt able to check the status of my RMA on the website for some reason (just sent me in a loop to fill out my original RMA request form again) I received two reply's on the 22nd of December saying: "Hello! Corsair Technical Support has sent you a message regarding Case #1824203 Please do not reply directly to this e-mail as this address is not monitored. Logging in with the new case number and password i got the messages: "nothing has been received as of yet. " Has there been some sort of problem with my RMA? Has it been received yet? Why did my case number change? Its been almost 3 weeks since i sent it i would've thought it wouldve arrived by now. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 30, 2010 Corsair Employee Share Posted December 30, 2010 Do you have tracking information from the shipping company you used to send it to us showing it has been delivered? If yes then please contact our customer service they will be able to help you with this. Link to comment Share on other sites More sharing options...
karndog Posted December 31, 2010 Author Share Posted December 31, 2010 Received an email to the old case number saying the PSU has been received. :sunglasse Thanks Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.