zarko Posted December 29, 2010 Share Posted December 29, 2010 Dear Corsair Team, I would appreciate your guidance on how to increase the transfer rate on my Flash Voyager GT 16GB, which is extremely slow in writing and copying data. If I want to copy 1 GB of data from my hard disk over to the USB Flash Voyager GT 16 GB it could take well over an hour for this job. Likewise, 13 GB takes many, many hours to copy/synchronize. Why is it so and could it be that my USB stick is faulty? Looking forward to receiving your reply. Thanks and regards, Zarko. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted December 30, 2010 Corsair Employee Share Posted December 30, 2010 Please try and format the drive with the Format utility from the SD-CARD Organization. Then please try the HD-Bench software to test the performance and post a screen shot. Link to comment Share on other sites More sharing options...
zarko Posted December 31, 2010 Author Share Posted December 31, 2010 Thanks, I did everything as instructed and here are the screenshots. Please let me know if these are figures you have expected? Thanks! Link to comment Share on other sites More sharing options...
zarko Posted December 31, 2010 Author Share Posted December 31, 2010 I have realised that after the format the file system has changed into FAT32. I really have a need for files larger than 4GB, hence this file format does not suit me at very much. What should I do? What is a disadvantage of the NTFS file system compared to FAT32 on the Flash Voyager GT 16GB? Thanks for your reply in advance! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 3, 2011 Corsair Employee Share Posted January 3, 2011 Where did you purchase this drive from? The performance is way bellow spec for this part and with NTFS you will loose some of the performance but not that much. You did that test in FAT32 correct??? Link to comment Share on other sites More sharing options...
zarko Posted January 4, 2011 Author Share Posted January 4, 2011 I bought it in a computer shop in Zagreb, Croatia. I did format it according to your instructions and now the file system is FAT32. What are the specs for this device? And what values would have been acceptable? Thanks for helping me out in this case, but I guess the only solution will be to send the device back through the RMA process and request a new one. Will be anyway looking forward to receiving your reply. Thanks in advance! Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 5, 2011 Corsair Employee Share Posted January 5, 2011 The read speed should be about 30 MBps and the write should be about 13-16 MBps for that drive, and yes please use the link on the left and request an RMA. Are there number stamped in the USB connector? Link to comment Share on other sites More sharing options...
zarko Posted January 7, 2011 Author Share Posted January 7, 2011 On the front side of the USB connector I see the following numbers: G16G (above) and NMC830831 (below). On the back side of the USB connector the following number is written: 08126002-0. Does this tell you anything? Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 10, 2011 Corsair Employee Share Posted January 10, 2011 Yes it does thank you, please proceed with the RMA and we will be happy to replace it. Link to comment Share on other sites More sharing options...
zarko Posted January 11, 2011 Author Share Posted January 11, 2011 Thanks a lot for your assistance so far. I will proceed with the RMA. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted January 11, 2011 Corsair Employee Share Posted January 11, 2011 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
zarko Posted January 12, 2011 Author Share Posted January 12, 2011 Ok, thanks! For the time being I have no further questions. Link to comment Share on other sites More sharing options...
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