Hargak Posted December 27, 2010 Share Posted December 27, 2010 So I bought my 3rd Corsair PSU for a clients gaming machine. Client wanted computer built for Holidays. Parts all arrived with a day to spare. Parts included: EVGA GTX 570 MSI 1156 P55A Fuzion Board. I7 870 Crusual 64GB SATA III SSD Crusual Tracer Blue 4GB (Dual Channel) DDR3 1600MHZ RAM ...nothing else of significance... DVD-RW? etc. Built tower, tested, lasted less than 5 minutes. BANG!!!!! sounded like a .22 pistol went off in my face. Due to my cat-like reflexes I nearly fell over in my chair from the loud bang. Other people in the room jumped as well. Chair fell, as I stood up half shielding myself. After getting over the adrenaline rush, I see the pc is off. No smoke, No smell (which was strange as normally when supplies fry they have an awesome odor to follow) No tripped breaker, as the build desk light is still on. First thought: Dam I hope the 570 is ok. Second thought: Dam I nearly had a heart attack.. Third thought: OMG I hope the board and SSD are ok... I press the power button (because that's the smart thing to do at this point and with the amount of adrenaline inside me I wasn't thinking clearly) ..yet nothing. I check the back, it's on.. check the surge strip, not tripped. look back up squarely at it.. dam, they are not getting their Gaming PC for Holidays. I quickly swapped it with a trusty (generic) old 350watt psu to see if it will post. Posted and booted up. Tested with paperclip, no good. sadly. I am now turned off of Corsair PSU's my heart can't take another like that lol. After doing "new" research I'm finding this to be fairly common. I'm now wondering how many had similar experience and RMA'ed w/out posting it somewhere. What happened to your excellent quality control? I bought this very PSU due to the reputation you built with me. (and I was tired of PC Power and Cooling hiking up prices for "budget" gaming towers. I was honestly more worried about the Crusual Tracer ram being bad, as I've had bad luck with them and Corsair RAM is what I use 95% of the time. Link to comment Share on other sites More sharing options...
Wired Posted December 27, 2010 Share Posted December 27, 2010 As per the rules please do not go around the forum filter, thank you. Please define your "research", as that is NOT a common issue with any of their PSUs. Link to comment Share on other sites More sharing options...
nam.uk Posted December 27, 2010 Share Posted December 27, 2010 i always use a Psu tester even on new Psu's when bought as i have had this happen to me once a while back on another make of Psu, turned out tobo the live was touching the earth on the supplied lead, good Psu's though do contain the popping of them, you have a dam good chance the rest of system is fine. testers are around £9 and up or use that wire trick. Link to comment Share on other sites More sharing options...
Hargak Posted December 27, 2010 Author Share Posted December 27, 2010 Lets start with this, since it appears we got off on the wrong foot. I am not just some guy that builds computers out of his house for friends and family. I do it for a large medical corporation. In particular this was for the CEO's Step-Son of said medical corporation. I build the servers, the desktops etc. I started with a brand that sounds like *********h. eventually after hours of research settled on pcp&c. I did more research one day and found Corsair as I've always had a good experience with their RAM I thought I'd give it a shot, similar to pcp&c they include a gigantic single 12v rail. Which is how I roll. I loved them for a long time. Now I get this BS. It's a piece-o-crap. If you read the many many forum posts of other people that are without a computer because they used to trust the brand yet something seems different now.. you'll see your losing customers to this problem word spreads at the speed of light now literally when it comes to internet. Dangerous for business. (I know you "don't work for Corsair") as far as brand name? Isn't it necessary to give specs? Seriously? Whatever dude. Sorry I didn't read the however many pages of terms that is required before joining. (By the way I find your attitude forthcoming already.) :D: As now It has shifted my attitude. ...as to the "research..." internal: http://forum.corsair.com/Forums/showthread.php?t=87269 http://forum.corsair.com/v3/showthread.php?t=89260 http://forum.corsair.com/forums/showthread.php?t=86431 http://forum.corsair.com/v3/showthread.php?t=76300 http://forum.corsair.com/v3/showthread.php?t=75833http://forum.corsair.com/forums/showthread.php?p=455146 http://forum.corsair.com/v3/showthread.php?p=370659 http://forum.corsair.com/v3/showthread.php?t=79826 External: http://forums.overclockers.co.uk/showthread.php?p=17874634 http://www.tomshardware.com/forum/286558-28-bang http://forums.ebuyer.com/showthread.php?23934-Corsair-TX650-went-pop See post #14: http://www.xtremesystems.org/forums/showthread.php?t=217122 "...my Corsair HX620 went pop recently (as a lot of them seem to do)" etc look, I don't have time to find them all I think more than 10 (online) shows a significant problem, as they are all same sound/experience except some take out the motherboard too... There are probably 50 or more people that had same experience but didn't post on a forum/website. I will post this on so many forums you guys will be forced to revamp it. (Or have seasonic figure out what they did wrong with this years design.) So either you lied about it being a common issue, or you didn't check google first, noob mistake I get that alot from people I end up googling for others quite a bit. since your an admin here I thought you'd notice it. We will no longer be using your power supplies for our computers (period)... Still, you got the best RAM <3 but ******** is nearly as good yet much cheaper. /rant Thanks! Link to comment Share on other sites More sharing options...
Wired Posted December 27, 2010 Share Posted December 27, 2010 IMHO having 10 threads, or better yet let's say 100 threads for good measure, over a 5 year period, doesn't make it a common issue when they've sold what I'm guessing to be 100K+ or more PSUs (23 different models as of this post) in the past 5 years. Either way there's too much conjecture on both sides of the discussion without actual numbers of sales and information as to why they actually failed. Some PSUs could have died with a noise, and the problem wasn't the PSU, and on the other side, PSUs could have died and no one was around to hear a noise if it made one upon croaking. Items outside the PSU can cause damage to a PSU, and vice versa. Ultimately IMHO there's just not enough definitive evidence on either side to say this is a common issue when it comes to the scientific method. Link to comment Share on other sites More sharing options...
Hargak Posted December 28, 2010 Author Share Posted December 28, 2010 OK, Every link I gave you included a loud bang. did you read them all? when people start saying: "...my Corsair HX620 went pop recently (as a lot of them seem to do)" On other forums it appears to be common (informed) knowledge. Now I know, there are extenuating circumstances in some cases... poor house wiring, frequent brown outs.. etc. So I'll do a bit more research. But yes, not all were this year, yet.... -------------------------------------------------------------------------- ALL EXAMPLES ARE TX650 ------ (purchased)6-30-2009 *Banged* 5-23-10 (ran a year) "But yesterday it said goodby with a loud bang and bright flash inside the PSU, close to the Powerswitch" (acquired used unknown date) *Banged* 08-31-2010 (ran normal for a couple days first) "...The second i try to go back into the game it freezes for a bit then the power goes out on the computer. I try to start the computer again and bang! I hear something crack loudly inside the computer, and the electricity goes out on the whole floor. Not good." ------ (Purchased approx. less 2 years ago) " it's still got over 3 years left of warranty " *Banged* 04-10-2010 "Corsair TX650 - It went kaboom... " "All of a sudden the PC turned off and I was expecting a BSOD, but it was just a black screen, then I saw a big spark from the PSU, heard a bang and a 'fizzle' then saw a small puff of smoke - the smell of the death of something electronic." ------ purchased approx. 11-1-2008 *Banged* 2-1-2009 "I was told to get a new psu and after much discussion settled on the corsair 650 (noted in the drop down list too). After a few months however this psu exploded (no damage I can tell to any other componants thankfully). " Wired Administrator POST ID # = 387485 "EXPLODED? Please clarify." Op: When I pressed the power button on the front of the computer, there was a bang and a white flash from the psu. Upon closer inspection there was also a burning smell coming from the psu. RAM GUY: Just posting to confirm that the TX650 should be able to power that system with no problems. ------ Bad link. ------ Purchased: ... there were 2.. both TX650 *Banged* 10/2008 and previous to that. "my pc keeps killing corsair tx650 psu the 1st one went bang 2nd one start to spark now on the 3rd psu what do you think could be the problem" "...they would last about a month the first 1 went bark and the second 1 started sparking after a month but i think it could of been a faulty fan could this what it was" RAM GUY: That is very strange, lets hope the 3rd PSU is a charm here ------ Purchased 6-13-2008 *Banged* 7-13-2009 "Went to switch my PC on this morning, via the mains socket, and a loud audible "POP" emitted from the system and I quickly killed it." "...I was about to do the paperclip test on the PSU, but upon switching the unit on at the mains the thing popped and fired sparks out again - so I’m putting it down that it's dead." ----- Another dead link... ----- Purchase date: unknown *Banged* 7-24-2010 Recently when i turn my pc on at the mains there is a poping noise, "...Yea i gave that a go, found that it was the psu sparking, just applied for RMA. Quite anoying having to use my old pc in the mean time, SO SLOW" ----- http://forums.ebuyer.com/showthread.php?23934-Corsair-TX650-went-pop *Banged* 12/5/2008 Anyway, my hardly one week old Corsair TX650 was out with a loud bang yesterday I was just browsing the web leisurely then heard a loud pop and a hint of burnt smell soon followed, can't even imagine what whould have happened had I been Priming I read about peole's PSUs blow up all the time and never thought it would ever happen to me! How unlucky I must have been as Corsair is supposedly a good PSU "maker" and I believe TX650 was made by Seasonic which is my favourite brand. I've been using an S12 500 for almost two years now and it's never skipped a beat. ----- Purchased: "bought from Ebuyer on 12th September 2008 and delivered by them on the 15th September" *Banged* 9/19/2009 HX620: Today on switching the power on the mains, I heard a loud pop. My mains trip switch went off too for the entire houses electricity Another person in same thread: My HX620 went 'pop' when the PC was switched on. I tried the black/green jumper test, and it blew the fuse in the plug. ----- *Banged* recently to: 02-07-2009 http://www.xtremesystems.org/forums/showthread.php?t=217122 A user advised by another tech not to purchase this power supply: "...my Corsair HX620 went pop recently (as a lot of them seem to do)" ----- ...another guy has blown two, same story http://67.90.82.13/forums/showthread.php?t=217943 "...it seems to kill the hx(620) while the crappy one survives xD" Where do you get 5 years from? each of these are past 2 years. middle of 08 or later. Link to comment Share on other sites More sharing options...
nam.uk Posted December 28, 2010 Share Posted December 28, 2010 My frends Enermax 350 went pop i give him after owning 2 years then i give him a Targan 480w that went pop as well (hardly used before then) same system still was fine, my enermax 1000DXX started with a coil issue when going x58, which got replaced 3 times under warranty, i had a Targan 900w running at the time that had no coil issue , in-between the swaps. also another friend had a HX650 that went pop after 2 years once going X58 which got replaced by Corsair, he now has a Enermax rev 1250. and were talking over a few years hear, well around 10 with different systems. i have a coil sound issue on my Hx850 which is rectified (hopefully) at moment, with all power states off. My point there, you can have an issue with any top end Psu, just if the named brand at the time gets word of mouth over forums then you get more fail rates Due to usage, thing is end of day is Support one reason i went Corsair as i am still waiting a reply from Enermax over the DXX which was swapped 3 units ago and that's a Uk support email. what gets me is, why not test the psu before hand (like i said) or even up the rated Psu as you spent allot on the system in the first place as you do have a 570 which does require 550w and possible 40a rail or a tad under, i take it when you did give this system to whoever you built it, it will not be overclocked? mate you can be into Computers for years but you will never be an expert, your always learning, once you get over be all knowing then you start to learn. Link to comment Share on other sites More sharing options...
Wired Posted December 28, 2010 Share Posted December 28, 2010 5 years as in that's when Corsair started making PSUs. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 28, 2010 Corsair Employees Share Posted December 28, 2010 Hargak, If you have not done it already, please Request an RMA. Link to comment Share on other sites More sharing options...
Hargak Posted December 28, 2010 Author Share Posted December 28, 2010 My frends Enermax 350 went pop i give him after owning 2 years then i give him a Targan 480w that went pop as well (hardly used before then) same system still was fine, my enermax 1000DXX started with a coil issue when going x58, which got replaced 3 times under warranty, i had a Targan 900w running at the time that had no coil issue , in-between the swaps. also another friend had a HX650 that went pop after 2 years once going X58 which got replaced by Corsair, he now has a Enermax rev 1250. and were talking over a few years hear, well around 10 with different systems. i have a coil sound issue on my Hx850 which is rectified (hopefully) at moment, with all power states off. My point there, you can have an issue with any top end Psu, just if the named brand at the time gets word of mouth over forums then you get more fail rates Due to usage, thing is end of day is Support one reason i went Corsair as i am still waiting a reply from Enermax over the DXX which was swapped 3 units ago and that's a Uk support email. what gets me is, why not test the psu before hand (like i said) or even up the rated Psu as you spent allot on the system in the first place as you do have a 570 which does require 550w and possible 40a rail or a tad under, i take it when you did give this system to whoever you built it, it will not be overclocked? mate you can be into Computers for years but you will never be an expert, your always learning, once you get over be all knowing then you start to learn. Never said I was all knowing. :roll: I know I'm not, things change every day that's what keeps me excited with my field. I also see what your hinting at here with the oc/card reuirement giving it a bit more amps etc.. I know. First, no it's not being overclocked as it is not my own. If there are issues... well (this is going to a 14yr old) they are 2.5 hr away drive. I'm not going that route. need highest stability even though I know it's an easy and solid overclock he really doesn't need it. Second, the GPU reuires 36 amps on 12 volt rail (this generally takes into effect a good amount of hardware when they rate it as such so as not to be a liability. I've run a GTX 570 on a case included 350Watt PowerMan for a week, nothing more intensive than Warcraft 3 and some custom maps in it. never had an issue, again only running a basic low nm dual core at low clock, 1 stick of ram, 1 ssd no extra acc's the gtx 570 never got warm to the touch even during gaming. (discharged before every touch of course) my point is 52 amps is plenty for it.. seriously I don't see an issue there. if it was a hot card or multi cards, overclocked.. etc. I would push more amps. honestly I'd feel comfortable with a pcp&c 340 pushing a whole system with this card in it. you could tell if those were loaded; the pwm fan would spin it a bit more. Never got one loud. I have one running an 8800gts gaming system for 3 years now and it only increases the fan slightly during benchmarks when it's overclocked lol. so, yah 52 amps is more than enough. So the issue was not the rating, not sure why we went down that road... It's just plain faulty. MY point was it seems to be common. I've never had one pop. I seen a customers computer pop b4.. like i said a cap blew off and when it hit it dented the inside of the psu case. was even a bit louder than this. This was due to using bad caps, and was nearly 3 years old. They were leaking. We all know about the rash of bad caps around 2007 and why nearly every original (non replaced caps) p4/939/754 board didn't survive. I still have boards that are running since 1998 for phone equipment that get very warm, yet the caps are still fine. I have a kilowatt pcp&c that has been through the ill as well, a little noisy, well hey it's 1000 watts. that thing weighs like 12 pounds as well. Never had a problem. I accept the fact that there is a percentage of items from any and all manufacturers that may arrive DOA or may die at any time down the road due to acceptable human/process errors. The thing is when there is a trend I feel that any brand should look into said trend to avoid further degredation of said brand name. Even the CEO has a Corsair power supply running a nice SSD'ed out mini itx system with a Corsair CX500 which is what I was putting in all of our workstations. So, before I thought the corsair psu's were basically #1 like pcp&c or even better if the oem was seasonic as pcp&c seems to have moved away from them with some of there new models. Lets put it this way: I'm worried about it I don't want a fire.. I've heard too much smoke/sparks/flames flying out the back of these to want them in said ceo's computer as that will severely damage my career. RAM Guy, Thank you I have returned the PSU to Newegg and went with a Seasonic S12II. Link to comment Share on other sites More sharing options...
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