StefanB Posted December 16, 2010 Share Posted December 16, 2010 Hi. On Dec 11 I bought the following kit from NCIX: Corsair XMS2 TWIN2X4096-6400C5C 4GB DDR2 2X2GB PC2-6400 DDR2-800 CL 5-5-5-18 240PIN Memory Kit http://www.ncix.com/products/?sku=38282&vpn=TWIN2X4096-6400C5C&manufacture=Corsair&promoid=1261 The exact # on the sticks is 10460849 (Rev 6.1). One of the two sticks I received is bad. It will not POST at all (PC freezes, using Gigabyte GA-P35-DS3L). The other stick will post OK. If I use both sticks they do not post at all (freezes as with single bad stick). I also have an older CM2X2048-6400C5 Rev 3.1 08315060-0 kit. If I use the bad stick with one from the old kit, I can boot, but Memtest x86 fails in less than 1 minute with thousands of errors. Note that the old ram alone or the good new stick pass OK. I would like to RMA. The problem is that I bough the RAM because of your $20 rebate. The rebate states I *must* post within 21 days of purchase. i.e. Dec 11 2010 + 21 days. How can I RMA without losing my $20 rebate? Thank you. Edit: I have started an RMA (1813571). Can I mail my rebate now and return the broken RAM for replacement at the same time? Link to comment Share on other sites More sharing options...
Yellowbeard Posted December 16, 2010 Share Posted December 16, 2010 Yes, you can RMA and do the rebate. One will have no bearing on the other when you RMA directly with us. Sorry for the confusion at the NCIX site ::pirate:: Link to comment Share on other sites More sharing options...
StefanB Posted December 16, 2010 Author Share Posted December 16, 2010 Thanks a lot! No problem, and for the record this is by far the fastest customer response I've ever experienced, not even considering that's it's 2AM EST and practically Christmas. :) Link to comment Share on other sites More sharing options...
Yellowbeard Posted December 16, 2010 Share Posted December 16, 2010 Thanks a lot! No problem, and for the record this is by far the fastest customer response I've ever experienced, not even considering that's it's 2AM EST and practically Holidays. :) LOL....glad I could and give the correct answer for correct customer in the year 2010. And as Dead Things noted @ NCIX, I don't sleep much. Sorry you had an issue with the memory. We'll get you fixed up ASAP. ::pirate:: Link to comment Share on other sites More sharing options...
Wired Posted December 16, 2010 Share Posted December 16, 2010 I don't sleep much.Itchy beard? Link to comment Share on other sites More sharing options...
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