timw1971 Posted November 21, 2010 Share Posted November 21, 2010 Hi The above drive has today developed a problem. It fails to be recognised by my laptop's BIOS and by my USB caddy. The laptop is fine (running with my slow, old spinner right now). In the past, the drive has failed to be recognised at boot time every once in a while (1 in 10 boots), but retrying has always fixed it and I assumed it was a minor incompatibility. Today it appears to have failed completely. I have followed the instructions on the support site and have been directed to apply for an RMA. However, the data on the drive is not backed-up and is critical to me. I'm self-employed and there's six weeks work on it. If I send the drive back under RMA, what are the chances of preserving the data? I.e. are SSDs ever repaired, or are they always simply replaced? I really REALLY need the data. FYI This relates to case number 1770313. Link to comment Share on other sites More sharing options...
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