oldbrave Posted November 18, 2010 Share Posted November 18, 2010 I hope that either RamGuy or Yellowbeard can help me out. I submited a RMA request last Sunday and now there doesn't seem to be any record of it. Can anyone help???? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 19, 2010 Corsair Employees Share Posted November 19, 2010 I am sorry but it would be best to contact our customer service and ask them to check this for you, or give me your RMA number and I will send them a message for you is about all I can do. Link to comment Share on other sites More sharing options...
oldbrave Posted November 19, 2010 Author Share Posted November 19, 2010 That's the problem I've never gotten a RMA #. I've got 2 case # but when I try and follow up un them I get told that the numbers are no good, even though they are the ones Corsair gave me, I even got emails confirming these numbers. Case #'s 1750088 - 1760944 Anything you can do would be Greatly appreciated. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 20, 2010 Corsair Employees Share Posted November 20, 2010 You RMA was approved and mailed to you on the 16th Case #1760944 = 11/16/2010 7:35:17 PM TS/Administrator RMA #1196164 has been assigned. I have resent the RMA to you so please check your spam filter Link to comment Share on other sites More sharing options...
oldbrave Posted November 20, 2010 Author Share Posted November 20, 2010 I don't know what the problem is cause I never received the original email with the RMA # and I haven't gotten the Email that you sent either. Please check the email address that you sent to (forum registration email) EDIT: I also checked with Comcast and there is no record of any Emails from Corsair since the 15th Link to comment Share on other sites More sharing options...
oldbrave Posted November 22, 2010 Author Share Posted November 22, 2010 Ram Guy or Yellowbeard, I need the address to send my RMA too. I'm in the Sacramento area if it makes any difference. Thanks a lot for your help Link to comment Share on other sites More sharing options...
Wired Posted November 22, 2010 Share Posted November 22, 2010 Call them at 1-888-222-4346. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 23, 2010 Corsair Employees Share Posted November 23, 2010 The email address is correct and I have resent it again, do you have a hotmail or Gmail or Yahoo address, you might log in and change your email address, sometimes Comcast will block these emails because of the reply to address is Noreply@tsx.corsair.com Link to comment Share on other sites More sharing options...
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