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Computer freezes


dizt_90

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Hi, i'm having some trouble with my computer. I bought a 850HX from you guys a couple of months back, and it has been working just fine until recently. Last week i got my new XFX HD 5970 Black Edition and since then i've been having trouble. Sometimes my computer freezes and the only way to solve this is to reset it on the power button. I get no bluescreens or anything like that, it just freezes and i am unable to do anything. This has happened twice in windows but mostly in games (such as call of duty black ops and world of warcraft). The strange thing is that runnig Call of duty black ops in windowed mode seems to fix this issue. I am not sure if this goes for world of warcraft aswell since i haven't had time to test it, also the freezes happens less often in wow. Also, Starcraft 2 seems to work normally, even in fullscreen. I've tried stress testing the CPU, Done several memory tests, ran some graphics benhmarks and even format the computer and run drivesweeper to make sure that there were no other drivers interfereing. So my question is, could this be a PSU problem? Because before I used a nvidia 260GTX card, so my power consumption has increased alot since i bought the new card, i've also added alot of new fans.

 

All the temperatures seems to be normal during gameplay and stress tests. CPU temp is around 65-68 celsius at 100% load, GPU is ranges from 50 to a maximum of 80 degrees celsius.

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I would first see if you can duplicate the same problems with the older graphics card. If the PSU is causing the problems then it is unlikely because of a lack of power, this PSU should power your system with 2 of these cards. The fact that running the game in a windowed mode seems to limit the problem, would suggest something more related to the graphics card or drivers, but if all else fails I would try testing the PSU in a different system, or if that is not an option we can definitely try replacing the PSU for you.

 

Request an RMA

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Ok guess im back.. My computer just froze just like before again, and this time with the old grafics card. So i guess it must be something wrong with the PSU after all =(.

 

So my question is. Will you guys be able to replace my PSU?

Also im faced with another problem. I don't have access to any other computer at the moment and i can't be without it right now because of work. What should i do?

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