pdebarra Posted November 10, 2010 Share Posted November 10, 2010 I received this drive two days ago. It seemed to work fine until I first disconnected it and reconnected it. Then it got stuck in a disconnect/reconnect loop. A reboot had no effect. I plugged it into a (Win XP Pro SP3 32-bit) laptop, and reformatted using the Panasonic utility, but as soon as I reconnected to the original desktop PC and copied data to the drive, the problem recurred. I then disabled AVG 2011's automatic removable device scan, and have had no problem since. The System Event log was full of the following error: An error was detected on device \Device\Harddisk1\D during a paging operation. Is this likely to be a faulty drive? I'll test today in a Windows 7 PC and report back. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 10, 2010 Corsair Employees Share Posted November 10, 2010 Yes please do and if it connects please try and reformat the drive. Link to comment Share on other sites More sharing options...
pdebarra Posted November 11, 2010 Author Share Posted November 11, 2010 Thanks for the reply, RAM GUY. I formatted it with NTFS using the Windows 7 PC. I then plugged it back into my Win XP desktop. No problem. I copied some data onto it, re-enabled the automatic scan in AVG 2011, ejected and reconnected the drive. Once again, it began to disconnect/re-connect continuously. This time, I see not only the error described previously, but also: The system failed to flush data to the transaction log. Corruption may occur. I have since disabled AVG's automatic scan, and now do not suffer the multiple disconnections. The error re-occurs, however, when I launch a manual scan. Thanks for your assistance with this. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 11, 2010 Corsair Employees Share Posted November 11, 2010 I would Disable that feature in AVG and maybe send them a bug report and see what they say. Assuming that you can go through those same steps and recover the drive. Link to comment Share on other sites More sharing options...
pdebarra Posted November 11, 2010 Author Share Posted November 11, 2010 Will do that for now. Thanks again. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 13, 2010 Corsair Employees Share Posted November 13, 2010 NP and please let us know what they say, but to be honest I don't think they will answer for the free product. ;): Link to comment Share on other sites More sharing options...
pdebarra Posted November 27, 2010 Author Share Posted November 27, 2010 Hi, RAM GUY, AVG's scan is still disabled, but now I once again get the disconnect/reconnect loop, and the error: An error was detected on device \Device\Harddisk1\D during a paging operation. Can you advise, please? Thanks, PdeBarra. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 28, 2010 Corsair Employees Share Posted November 28, 2010 Please tell me the lot code stamped on the USB connector and use the link on the left and request an RMA and we can replace it. Link to comment Share on other sites More sharing options...
pdebarra Posted November 29, 2010 Author Share Posted November 29, 2010 Thanks, RG. Stamped on the connector is G32G fg29c0281 Will request RMA now. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 30, 2010 Corsair Employees Share Posted November 30, 2010 Thank you for the information please let me know the tracking number when you have it and where you will send it I can try and catch the drive and test for that problem. Link to comment Share on other sites More sharing options...
pdebarra Posted December 1, 2010 Author Share Posted December 1, 2010 RMA #1198657. Cheers! EDIT: Weather permitting, I'll get to the post office tomorrow, and supply the rest of the details then. Link to comment Share on other sites More sharing options...
Gbit Posted January 2, 2011 Share Posted January 2, 2011 Hi I have the same exact problem. It started by me getting corrupt information on the memory which forced me to run the check on it and that in turn removed all my info which was not so good since I use the memory as a backup of sorts. When I moved some information from one computer to another the problem reoccurred and now it mounts/remounts all the time. I can not get access to it or format it in any way! My number is: FG29B0042 Any suggestions? Are there actually bad sectors on the memory or why is it flipping out? Best Regards /Gbit Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted January 4, 2011 Corsair Employees Share Posted January 4, 2011 What size is your drive and have you tried to reformat the drive? Link to comment Share on other sites More sharing options...
mattfogz Posted March 16, 2011 Share Posted March 16, 2011 Hey, I am having this exact issue, I bought it from amazon and it arrived today. Won't let me copy anything onto it, Ejects itself part way through the transfer. Have tried formatting it to multiple different file structures but have the same result. Came packed really well so it's not a damage issue. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 16, 2011 Corsair Employees Share Posted March 16, 2011 Can you tell me the numbers stamped on the USB connector? Link to comment Share on other sites More sharing options...
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