Gecko Posted November 4, 2010 Share Posted November 4, 2010 I live in the UK and purchased a 6gb kit of the product in the title on the 3rd of august 2010. After getting numerous errors and BSOD in the last couple of days i ran memtest off a bootable flash drive and instant errors were found. I filled out the RMA form and recieved two emails, one telling me to return to the netherlands and one to CA. Which should i return too? And finally, i need my computer for work so have already ordered some replacement RAM which should hopefully arrive tomorrow (Corsair CMT6GX3M3A2000C8) So is there a way of getting a refund for the defective memory rather than a replacement? I do not wish to deal with the company i purchased from as i find their customer service poor. Cheers. Link to comment Share on other sites More sharing options...
Wired Posted November 4, 2010 Share Posted November 4, 2010 Netherlands. MUCH closer :) Ask customerservice@corsair.com the other questions. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 4, 2010 Corsair Employees Share Posted November 4, 2010 Yes please contact our customer service and I am sorry but we would not be able to refund an item you did not purchase directly from us. Link to comment Share on other sites More sharing options...
Gecko Posted November 4, 2010 Author Share Posted November 4, 2010 I guess there's no point contacting customer services then, may as well just get them RMA and sold. Cheers. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 4, 2010 Corsair Employees Share Posted November 4, 2010 NP its your choice but Customer Service may have other options for you, but its best time wise to just call them. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.