imperatrixx Posted October 31, 2010 Share Posted October 31, 2010 Alright i had a RMA set to go RMA #1191289 then i called and setup a advanced replacement RMA #1191354 now the question is what do i use for a shipping label? ive always been an evga guy and they usually have a label they give with the pretty bar codes n such Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2010 Share Posted October 31, 2010 You pay for shipping to them, so the label would come from whatever shipping company you choose. Link to comment Share on other sites More sharing options...
imperatrixx Posted October 31, 2010 Author Share Posted October 31, 2010 would i just write the RMA # on the box or would include something in the box? Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2010 Share Posted October 31, 2010 No idea myself. RMA instructions should cover that. Link to comment Share on other sites More sharing options...
imperatrixx Posted October 31, 2010 Author Share Posted October 31, 2010 Dear Valued Corsair Customer, Thank you for your patience. For your return, please reference RMA #1191289. For your convenience, click the following link to automatically generate an address label for your return. Please also mark the RMA number clearly on your package, and ship your RMA to the following address: Attn: RMA Department Corsair Inc. 46221 Landing Parkway Fremont, CA 94538 Phone 510-657-8747 PACKAGING INSTRUCTIONS: DO NOT return any Corsair product in a standard mailing envelope! Please only use a padded envelope or proper fitting box. We strongly recommend using a carrier that will provide you with a tracking # and option for added insurance for your package. Any package that arrives empty will be returned to the sender. In addition, Corsair is not liable for any lost/stolen packages. Corsair will only replace the product which we physically receive. like i said tho i have 2 diffrent rma #'s (non advanced)1191289,1191354(advanced alrdy shipped) Please make sure your complete address is included within the package: first/last name, telephone # and complete return address. Be aware, some shipping stores do not include your contact details on the address label. Please include a copy of this RMA Confirmation with your shipment just iffy on how to do this really and id hate for you guys to keep 200$ of my money ;p Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2010 Share Posted October 31, 2010 Not me, them :) Since the mailing label has the RMA # I'd assume that's enough, although it couldn't hurt to write it on at least 3 sides (WxLxH). Slap a copy of the RMA confirmation inside w/ your address attached, and you should be good to go. Link to comment Share on other sites More sharing options...
imperatrixx Posted October 31, 2010 Author Share Posted October 31, 2010 thx for the edit! but meh honestly who lives in MN this state is lame! be a loss for them to do anything haha :D: , is what i linked then considered the RMA confirmation? Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2010 Share Posted October 31, 2010 No, that looks like just a label. The email itself is the RMA confirmation I think. Link to comment Share on other sites More sharing options...
Synthohol Posted October 31, 2010 Share Posted October 31, 2010 is what i linked then considered the RMA confirmation? the pic is, i didnt see the link Link to comment Share on other sites More sharing options...
Wired Posted October 31, 2010 Share Posted October 31, 2010 There was no pic. Link to comment Share on other sites More sharing options...
imperatrixx Posted October 31, 2010 Author Share Posted October 31, 2010 Dear SuperCoolName, Your replacement has been shipped via UPS with trackig number --------. Please see below for the RMA procedure for advance RMA. Dear Valued Corsair Customer, Thank you for choosing Corsair! At your request we have processed your RMA as an Advance Replacement, using your credit/debit card to obtain a temporary holding fee in the amount of $206.10 until your returning part is received. We allow 2 weeks for the return of your defective unit before we process a complete charge on your credit card. In the meantime, your replacement order has been processed and will be shipped within 24hrs. Upon shipping, you will receive an e-mail with your UPS tracking confirmation. Your assigned RMA# 1191354 must be referenced on your returning package. Return Address: Corsair Returns Department RMA# 46221 Landing Parkway Fremont, CA 94538 If you have any questions about your RMA please contact us at Domestic Toll Free #888-222-4346, Main Telephone # 510-657-8747 x0 or by replying to this email. ***Corsair’s Advance Replacement RMA Policy*** In order to process your Advance Replacement RMA request, you have authorized Corsair to place a temporary hold on your credit/debit card. If you have used your debit card for this transaction, the amount authorized for your Advance Replacement may be deducted from your account at the time the hold has been placed. Corsair will not be held responsible for any charges or fees applied by your credit/debit card bank. You have two weeks from the date that Corsair ships the replacement product to return your defective product to Corsair. If the product is received by Corsair within two weeks no charge will applied to your credit/debit card. If Corsair does not receive your defective product within two weeks Corsair will complete the charge transaction on your credit/debit card for the originally quoted amount. If Corsair receives your defective product after 2 weeks and your credit/debit card charge transaction has been completed, we will issue a full refund within 2 weeks of the product receipt. By selecting Corsair’s Advance Replacement RMA option, you as the customer agree to the above mentioned terms and conditions. If you have any questions or concerns please contact Corsair’s Customer Service Department immediately at (510) 657-8747 Monday – Friday 8am-5pm PST. Thank you. Guess ill print this for confirmation wish corsair provided a label , but still made you pay be 10,000 times easier :P Link to comment Share on other sites More sharing options...
Synthohol Posted October 31, 2010 Share Posted October 31, 2010 silly me i meant quoted text. 1beer 2beers 3 beers....floor.. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 1, 2010 Corsair Employee Share Posted November 1, 2010 Jees light weight! LOL! :laughing: Try that with RED Horse Beer! ::pirate:: And I am sorry but the policy is that you ship the item to us and we will pay to ship the replacement. An advanced replacement will not change the normal rules of RMA! However, you would need to take that up with our customer service not here on the forum!!! Link to comment Share on other sites More sharing options...
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