tuffno Posted October 30, 2010 Share Posted October 30, 2010 Gigabyte GA-X58-USB3 Intel i7 950 Corsair Dominator (CMP12GX3M3A) 1600mhz 9.9.9.24 I inserted the sticks like the motherboard manual told me for 3-channel port 1-3-5 Installed windows, ran some games. Then when the PC was idle in windows it hanged (freeze). Reboot and another hang 20mins later without beeing stressed. Next time I rebooted, the PC ran the POST and then I get "Recovering Lost DDRAM" And now it keeps rebooting after that message. So I checked bios which tells me I only have 8GB ram. So I removed all the sticks and the PC refuses to boot at all with 1 of the sticks. I put the 2 healthy sticks in and it boots windows. So it seems that 1 module is bad all of a sudden. I havent made any settings in bios. I cant memtest the stick since the PC wont boot with it inside. If I were to RMA this stick do I have to send all 3 sticks since I bought a 3x4GB package? Thanks for answers. Link to comment Share on other sites More sharing options...
Synthohol Posted October 30, 2010 Share Posted October 30, 2010 yes all sticks must be returned to get a matching set back. you can contact Corsair on Monday to see if an advanced exchange can be made. Link to comment Share on other sites More sharing options...
tuffno Posted October 30, 2010 Author Share Posted October 30, 2010 This is with 2 sticks that works. http://img835.imageshack.us/f/healthyr.jpg/ This is with a working stick in slot1 and the presumably bad stick in slot 3 http://img97.imageshack.us/f/badec.jpg/ If I run all three sticks it doesnt even register that something is in the slot There might be some configurational thing. Has anyone else see this before? Link to comment Share on other sites More sharing options...
Workdawg Posted November 1, 2010 Share Posted November 1, 2010 Have you flashed to the newest version of the BIOS for that mobo? I had a similar issue with a GA-X58A-UD3R and a triple channel kit from Corsair. My RAM was not listed on Gigabyte's list of supported modules, just like yours is not. When I first booted up and everything, it would do the exact same thing, it only detected 2 of the sticks. I flashed to the latest version of the BIOS and everything was detected fine. I ended up with a bad stick of RAM anyway, but it wasn't the mobo's fault. Link to comment Share on other sites More sharing options...
tuffno Posted November 2, 2010 Author Share Posted November 2, 2010 Yeah the mobo came with bios version F1 and I flashed to F2. The issue still remains. 1 stick is unusable. Link to comment Share on other sites More sharing options...
tuffno Posted November 3, 2010 Author Share Posted November 3, 2010 How do I proceed to get the bad stick replaced? Link to comment Share on other sites More sharing options...
Synthohol Posted November 3, 2010 Share Posted November 3, 2010 Request an RMA link on the left. you will need to send the whole set back, not just 1 stick. Link to comment Share on other sites More sharing options...
tuffno Posted November 3, 2010 Author Share Posted November 3, 2010 How long does it usually take to get the set replaced? Link to comment Share on other sites More sharing options...
Synthohol Posted November 3, 2010 Share Posted November 3, 2010 depends on where you live. Link to comment Share on other sites More sharing options...
tuffno Posted November 4, 2010 Author Share Posted November 4, 2010 sweden, which country do I send them to? Link to comment Share on other sites More sharing options...
Wired Posted November 4, 2010 Share Posted November 4, 2010 Netherlands. Link to comment Share on other sites More sharing options...
tuffno Posted November 7, 2010 Author Share Posted November 7, 2010 Should I send the 3 sticks alone or should I also send back the heatsink with fans? Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.