leduythanh Posted October 26, 2010 Share Posted October 26, 2010 One of my stick stopped working yesterday . Part number: TR3X6G1866C7GT, I try to tested each stick and found out one stick can not boot into window ,It have same issue when I bring this stick to other system that I 'm sure is good working I submitted the RMA using the on line form and have not got a reply My Case number is : 1725402 Hope @RAMGUY will help me in this case Many thanks. Link to comment Share on other sites More sharing options...
Wired Posted October 26, 2010 Share Posted October 26, 2010 When did you put in the ticket? Link to comment Share on other sites More sharing options...
leduythanh Posted October 26, 2010 Author Share Posted October 26, 2010 When did you put in the ticket? I submitted yesterday , about 15 hours ago , I checked my email so many time but see nothing . Link to comment Share on other sites More sharing options...
Wired Posted October 26, 2010 Share Posted October 26, 2010 That was 1 AM their time. ATM they've only been in the office 6 or so hours (don't forget lunch eheh). Please be patient. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 27, 2010 Corsair Employees Share Posted October 27, 2010 The way the address was entered may have delayed the auto approval process, I have sent a message to our customer service to check your case but it will likely take 24-48 hours to straighten it out if what I just did does not resolve it. Link to comment Share on other sites More sharing options...
leduythanh Posted October 28, 2010 Author Share Posted October 28, 2010 That was 1 AM their time. ATM they've only been in the office 6 or so hours (don't forget lunch eheh). Please be patient. The way the address was entered may have delayed the auto approval process, I have sent a message to our customer service to check your case but it will likely take 24-48 hours to straighten it out if what I just did does not resolve it. Thanks both of you , I still watting to get reply Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 28, 2010 Corsair Employees Share Posted October 28, 2010 I see a message was sent to you yesterday about the same time you made this post, did you get your RMA conformation? Link to comment Share on other sites More sharing options...
leduythanh Posted October 28, 2010 Author Share Posted October 28, 2010 I see a message was sent to you yesterday about the same time you made this post, did you get your RMA conformation? I've got already , Many thanks . Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 28, 2010 Corsair Employees Share Posted October 28, 2010 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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