fcna72 Posted October 25, 2010 Share Posted October 25, 2010 Hi My HX520 PSU purchased 2 years ago in Australia failed to start 2 weeks ago (did the paper clip test to confirm). I then raised a ticket # 1704993 to get an RMA. Failing to get any email/response within a week, and the support website indicating that the ticket was invalid (?), I created another one assuming I had done something wrong. It has been more than a week since the 2nd ticket (#1714888) was raised, no response, no email and the ticket also shows it is invalid when I query the status. Can you please advise what I should do ? 5 business days is indicated as normal response time so I wonder what is going on and I need my PSU to be fixed as my PC is dead at the moment. Cheers Alex Link to comment Share on other sites More sharing options...
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