saicheeco Posted October 21, 2010 Share Posted October 21, 2010 I bought a pair of RAM (CM3X2G1333C9)which had errors that made my system freeze, found out one RAM had few errors (tested with Memtest86+ before boot). So I RMAed them and got the second set (RMA No. CEC400608C) in which one stick had "cold start" issues. So I RMAed them them again and third set (RMA No. CEC403619C) which I got now fails on "Windows Loading" screen itself. Memtest86+ before boot shows continuous errors right from the start on one stick. Each time only one RAM had problem. I have to travel 30Kms each time I have to give it for RMA, wait for 5 days, then again 30Kms to get it. And the worst part is I have to do it again and again because of poor quality control. Tell me what I shall do now. I have completely lost faith in Corsair.I see no point in sending it to RMA just one more time. I live in Chennai, India. "Kaizen Infoserve" accepts defective product and sends it to Banglore to get it replaced for new ones. I don’t know how many time I have to send it to get an actual pair that’s working! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 21, 2010 Corsair Employees Share Posted October 21, 2010 I am sorry but please contact the reseller and see if they will replace them. They should arrange the modules to be sent back to us so we can see what might be causing that. P.S. I did send a message to the service manager in India and asked them to help you directly. Link to comment Share on other sites More sharing options...
Wired Posted October 21, 2010 Share Posted October 21, 2010 I think that's what he's doing: going through the official Indian channels for RMA that Corsair's set up. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 21, 2010 Corsair Employees Share Posted October 21, 2010 Yes I understand and and I am sorry but I did ask for them to take control of the situation and keep me involved. Link to comment Share on other sites More sharing options...
saicheeco Posted November 1, 2010 Author Share Posted November 1, 2010 Got new RAMs after dealing with Banglore Kaizen Infoserve directly. Tested it for approx. 30 mins and 100% pass, individually and on dual channel. They gave no errors so booted to Windows 7 to reply to these threads. will test it tonight for 8 hours. I wonder what went wrong with the RMAs the previous two times. Not sure whose mistake it was - "Kaizen infoserve" or "Corsair"!:confused: Though I am happy enough now to see working pair to forget the past few weeks! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 1, 2010 Corsair Employees Share Posted November 1, 2010 I am sorry that happened and they are sending those modules back to us so we can see why they may have failed. Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.