rodolfox Posted October 21, 2010 Share Posted October 21, 2010 Dear RAMGUY, may i follow up my RMA status regarding my HX620w shipped using FEDEX last friday October 15, 2010. it was received last October 18, 2010 . upon checking, defective parts not yet received. RMA STATUS: http://www.corsair.com/helpdesk/rma_status.aspx?id=1684861&sec=6992a1a6b9b44d6ebcc04c4fc FEDEX DELIVERY STATUS: TRACKING#: 871409841152 http://www.fedex.com/Tracking?sum=n&ascend_header=1&clienttype=dotcomreg&mi=n&spnlk=spnl0&initial=n&cntry_code=ph&tracknumber_list=8714098411520425&language=english&track_number_0=871409841152&track_number_replace_0=8714098411520425 hoping for your quick response. thank you! Link to comment Share on other sites More sharing options...
Wired Posted October 21, 2010 Share Posted October 21, 2010 Please respond to your ticket as that will get the fastest response. Link to comment Share on other sites More sharing options...
rodolfox Posted October 21, 2010 Author Share Posted October 21, 2010 Hi Wired, what do you mean "respond to your ticket" sorry this is my first time to RMA. :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 21, 2010 Corsair Employees Share Posted October 21, 2010 Please contact our customer service and they can help you with this. P.S. I sent them a message for you but its best if you contact them directly. Link to comment Share on other sites More sharing options...
rodolfox Posted October 22, 2010 Author Share Posted October 22, 2010 Thanks RAM GUY! what is the fastest way to contact them? im from philippines by the way. Link to comment Share on other sites More sharing options...
Wired Posted October 22, 2010 Share Posted October 22, 2010 There's a customer service form on the website. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 22, 2010 Corsair Employees Share Posted October 22, 2010 Or install Skype and call the 888 number for free. Link to comment Share on other sites More sharing options...
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