Jump to content
Corsair Community

VX550W possibly failing


Palms

Recommended Posts

Hi, so I've had my computer for over a year and haven't had any issues. However, recently, I have encountered a problem when booting. The computer will boot for a couple of seconds, and then die, and then repeat. To get it to boot through to Windows, I have to unplug it and let it sit for a little while. This has happened 4 times so far - once waking from sleep, once from a cold boot, and twice when restarting (coincidently after windows update). Is this a sign that my VX-550 is failing? I should point out that I can't replicate this problem (as it only happens rarely, but 3 times within the past 2 weeks), so I'm unsure how to go about testing whether I have solved the problem.

 

Thanks in advance for your help.

Link to comment
Share on other sites

  • Corsair Employee
Usually PSU problems would be very consistent. If a component failed within the PSU then it would give you problems which are easily replicable. I would recommend testing the memory with http://www.memtest.org to make sure you can rule out the memory. Also, the next time you are getting the issue, try booting into safe mode to see if the problems persist. If you can not duplicate the issue within safe mode then there could be a software/driver related issue. If all else fails we can certainly try replacing the unit for you, but what you describe does not immediately suggest that the PSU is the most likely point of failure.
Link to comment
Share on other sites

Hi Ram Guy,

 

I'll give the memtest a shot when I have a spare moment. With regards to booting into safe mode - when I get the problem, the computer isn't on long enough for me to get into bios or anything, so I am unsure how to boot into safe mode when the computer dies before anything is displayed on my monitor. Having a think about the problem - the time it takes for the computer to shut off after starting up decreases over time (if I let it keep running the cycle), which suggests to me that perhaps it is related to heat. Given that most of the time, it has happened on restarting the computer (or waking from sleep), and fixed by letting it sit for a while, I think that this is a likely explanation. Again, I shall try and test this hypothesis out when I have time by doing a restart.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...