Dresk Posted October 11, 2010 Share Posted October 11, 2010 Hello, Recently one of the fans supplied with my Hello, Recently one of the fans supplied with my CMT6GX3M3A1600C6 started failing, giving a rattling sound, so I requested an RMA and also asked what Corsair cooling product would be a replacement that I could. Note that in the RMA process I could not find my memory model in the pulldown, nor is it listed on Corsair's site (and I've owned the memory for 6 months now). In regards to purchasing a cooling product to support my memory, this is the direct response I received from the RMA agent : An additional comment was sent with the RMA Advisory: Yes, we do sell the cooling units separately the part number is CMXAF2. I ordered this exact part from Newegg and Amazon. Both were the same part, naturally, but the legs on the unit were not tall enough for my memory. I ended up taking the legs off my busted cooler and placing them on the new one, which works fine. I have 2 questions that greatly concern me, 1) Why is it that my memory, model CMT6GX3M3A1600C6, is still not officially listed on the Corsair site? I can't even select it from the tech support memory pulldown, since it's not there. You can purchase it from Amazon at the following address : http://www.amazon.com/Corsair-Dominator-PC3-12800-1600mhz-CMT6GX3M3A1600C6/dp/B003C4UEPW/ref=sr_1_1?ie=UTF8&qid=1286806801&sr=8-1 As you'll note, it's DDR3 1600MHZ at CAS6, which is quite amazing. The product has never been available at Newegg, and I purchase it on May 4th, 2010, yet it's still not on Corsair's website. I smell something fishy. What's the deal with this memory? Is it still being produced? Why is Amazon seemingly only selling it? Why, after 6 months, is the memory not available in the memory pulldown for tech support? 2) Why was I recommended the CMXAF2 as a replacement when the legs are not tall enough? My RMA case is still open, but I am agitated enough to cancel it since I specifically noted the different model number in my RMA (since it wasn't available in the pulldown) yet was recommended a product that would not fit my memory. - Dresk Link to comment Share on other sites More sharing options...
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