James2004k Posted October 5, 2010 Share Posted October 5, 2010 Hi, I have just done a major case, fan and PSU upgrade to my computer. Specs are in my profile. I am having trouble with the H70 with regards to what it seems the pump not working. I have tried plugging it in to various 3 pin headers and they all read it as N/A in the BIOS for fan RPM speed. Do I have a faulty unit or have I done something wrong? I have also tried plugging it in to a molex adapter with the fan plug lead (last resort) and made no difference. Any Ideas? Link to comment Share on other sites More sharing options...
FlawlessSoul Posted October 5, 2010 Share Posted October 5, 2010 Check the plug on the end of the cable coming from the pump, and make sure all three metal connectors inside the plug are making contact with the power source - probably easiest to check when attached to the molex adapter. Sometimes those little tags that hold them in place dont do such a good job, and one pin loses connection. If its connected, faulty pump :( Link to comment Share on other sites More sharing options...
James2004k Posted October 6, 2010 Author Share Posted October 6, 2010 Tried that looks like it's making a good contact. What do I do now? Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 6, 2010 Share Posted October 6, 2010 If you are absolutely certain that the pump is not working, then use the link on the left side of this page and RMA the unit. We'll replace it for you. Link to comment Share on other sites More sharing options...
James2004k Posted October 6, 2010 Author Share Posted October 6, 2010 Is there anything else I can try to rectify it? Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 6, 2010 Share Posted October 6, 2010 Is there anything else I can try to rectify it? If the pump is dead, no. RMA is the only option. You can RMA with your vendor if you prefer. Link to comment Share on other sites More sharing options...
James2004k Posted October 6, 2010 Author Share Posted October 6, 2010 Were does the unit have to be sent to for the RMA? Also when I click on the Request RMA link on the left the H70 isn't listed. Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 6, 2010 Share Posted October 6, 2010 Select H50 and make a note in the narrative that you actually have an H70. Shipping instructions are given in the reply email. Link to comment Share on other sites More sharing options...
James2004k Posted October 6, 2010 Author Share Posted October 6, 2010 Thanks. Have sent the RMA Request. Link to comment Share on other sites More sharing options...
James2004k Posted October 7, 2010 Author Share Posted October 7, 2010 Does anyone know how long it takes to find out if my RMA Request went through? Link to comment Share on other sites More sharing options...
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