staudlp Posted September 16, 2010 Share Posted September 16, 2010 Hello, everibody. This is my first sad post. My GTR survivor 32 has stopped working after only one day. It worked in FAT 32 with small file but, when formatted in NTFS or Exfat filesystems, it never succedded in loading file > 4 Gybyte. Now it blink continuosly and is not recognised anymore. Is there a tool to fix the problem, I mean a Corsair or a third parties tool not invalidating the warranty? As I paid 95€ on an Italian online shop i obviously would prefer to be refunded..... What shall I do, do I have to pay for delivery from Italy to the US? It would cost me as half the stick itself.... Please answer me!!! Grazie Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 16, 2010 Corsair Employees Share Posted September 16, 2010 I would suggest talking to your reseller, and if you do an RMA with us we would only be able to replace it and the closest Hub is in the Netherlands. Link to comment Share on other sites More sharing options...
staudlp Posted September 29, 2010 Author Share Posted September 29, 2010 Thanks, I prefer to send it directly to you. Netherland is OK. Regards. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted September 29, 2010 Corsair Employees Share Posted September 29, 2010 NP Please use the link on the left to request an RMA. And we can replace it for you, but if you want to get a refund you will need to speak with the reseller. Link to comment Share on other sites More sharing options...
staudlp Posted October 12, 2010 Author Share Posted October 12, 2010 Dear RAM Guy, as I see you received back my Survivor GTR: is it possible to receive it back already formatted in NTFS format, as it seems not so easy to format it in any format but FAT 32? Regards Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2010 Corsair Employees Share Posted October 12, 2010 I am sorry I would not see the drive before its sent out, but you can format it to NTFS just go to Device manager then right click on the drive in Disk drives and select properties then under Policies select Optimize for Performance then when you go to format the drive NTFS will be an option. Link to comment Share on other sites More sharing options...
staudlp Posted October 13, 2010 Author Share Posted October 13, 2010 I am trying with a dummy stick meanwhile. With Windows 7 I don't have "Optimize for performance ", I have definitely other menus. :confused: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 14, 2010 Corsair Employees Share Posted October 14, 2010 What are the other options, it will be named slightly different in other O.S.? Link to comment Share on other sites More sharing options...
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