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Problem with CM2X2048-6400C5C


ramuser1

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Hi,

 

Here is my situation:

- 4 GB (2x2GB) of CM2X2048-6400C5C (1) running on Windows XP x86.

- Added 4 GB (2x2GB) of CM2X2048-6400C5DHX (2) for Windows 7 x64 - (2) is put into first two slots, next to CPU.

- Ran fine for several months on auto settings from mainboard.

- Recently, computer's given me random crashes, BoSDs, freezes, and abrupt restarts.

- Bad RAM suspected. (1) removed, computer runs fine with only (2).

- With only (1) in place, computer will not go pass POST.

 

Here are my questions:

1. Can I send back (1) to Corsair and how?

2. If the answer to the first question is yes, can Corsair take (1) back and give me (2)? - (I agree to pay for the difference)

 

Could someone from Corsair help me please?

 

Thanks.

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