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RMA Request - No Response


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What was the case number if that was in TSX? If it was by email it will take 10-15 days to process as I know we are out of stock of the back planes. But I would suggest this type of request be made by email to jackflash@corsairmemory.com and please be sure to include your name address and phone number.

 

I didn't write the case number down but did receive an acknowledgment about an hour ago. Case number is 1482340. Just sent an e-mail to the above address.

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Your case was sent to the correct department on the 13th for processing and like I stated it will take 10-5 days normally but we are our of stock of the back planes ATM. I would suggest if you do not get the back planes in about 10-12 days that you call in and speak to our customer service.
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