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RMA request CM2X2048-6400C4DHX


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Hello,

 

The online tech support applet is not giving me much love, so I'm taking to the forums. I am running a system with 4GB of 'CM2X2048-6400C4DHX' (kit of 2) ram.

 

The system recently failed to boot for no apparent reason. After eliminiating other hardware as the cause I alternatively took out each memory DIMM and varied their slots. Turns out one of the DIMMs is not functional at all. The system won't boot with it in, either alone or in combination with the good one. I have tested the suspect DIMM in another system, it doesn't work there either.

 

Since I can't boot with the suspect DIMM on board I have no memtest results or anything like that, except that the good one passes.

 

Thanks in advance for assistance

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