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Intermittent performance on x128


scook9

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I have an x128 ssd and am experiencing it intermittently just not working. It will randomly be not readable in my system BIOS and I cannot boot to it. Then just as randomly, later it will start working again. The drive is pretty new (572 hours according to crystaldiskmark) and has been performing great with the exception of this one problem.

 

It is installed in an Alienware M17x with an nvidia MCP79 SLI chipset (730i/9400m). In the BIOS it is set to AHCI mode for SATA.

 

Although it has always came back into operation so far, I am rather fearful that at one point, it will stay dead. Is there some setting I am missing here or is my drive defective and in need of an RMA?

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Without wishing to hijack this thread, I am experiencing the same problem as scook9. My X128 started to not be seen in the BIOS only to return one, two, three boots or more boots later. My rig is a i7 920 running on a MSI eclipse X58 motherboard with 6G of Corsair DDR3 triple channel C7 memory. Please note that this SSD is only a month old and has over 96GB free space. Below is a dump from CrystalDiskInfo:

 

----------------------------------------------------------------------------
CrystalDiskInfo 3.5.3 (C) 2008-2010 hiyohiyo
                               Crystal Dew World : [url]http://crystalmark.info/[/url]
----------------------------------------------------------------------------

   OS : Windows 7 Home Premium Edition [6.1 Build 7600] (x64)
 Date : 2010/04/19 6:56:57

-- Controller Map ----------------------------------------------------------
+ ATA Channel 0 (0) [ATA]
  - Corsair CMFSSD-128D1 ATA Device
  - PIONEER DVR-213NP ATA Device
+ ATA Channel 1 (1) [ATA]
  - ST3500320AS ATA Device
  - ST31000333AS ATA Device
+ Intel(R) ICH10 Family 4 port Serial ATA Storage Controller 1 - 3A20 [ATA]
  - ATA Channel 0 (0)
  - ATA Channel 1 (1)
+ Intel(R) ICH10 Family 2 port Serial ATA Storage Controller 2 - 3A26 [ATA]
  - ATA Channel 0 (0)
  - ATA Channel 1 (1)

-- Disk List ---------------------------------------------------------------
(1) Corsair CMFSSD-128D1 : 128.0 GB [0-0-0, pd1] - ix
(2) ST3500320AS : 500.1 GB [1-1-0, pd1]
(3) ST31000333AS : 1000.2 GB [2-1-1, pd1]

----------------------------------------------------------------------------
(1) Corsair CMFSSD-128D1
----------------------------------------------------------------------------
          Model : Corsair CMFSSD-128D1
       Firmware : 2.0
  Serial Number : 09510135-01000049
      Disk Size : 128.0 GB (8.4/128.0/128.0)
    Buffer Size : >= 32767 KB
    Queue Depth : 32
   # of Sectors : 250069680
  Rotation Rate : ---- (SSD)
      Interface : Serial ATA
  Major Version : ATA8-ACS
  Minor Version : ----
  Transfer Mode : SATA/300
 Power On Hours : 133 hours
 Power On Count : Unknown
    Temparature : Unknown
  Health Status : Good (99 %)
       Features : S.M.A.R.T., 48bit LBA, NCQ, TRIM
      APM Level : ----
      AAM Level : ----

-- S.M.A.R.T. --------------------------------------------------------------
ID Raw Values (8)   Attribute Name
01 0000000000000007 Read Error Rate
09 0000000000000085 Power-On Hours
0C 0000000000000000 Power Cycle Count
B8 000000000000001A Initial Bad Block Count
C3 0000000000000000 Program Failure Block Count
C4 0000000000000000 Erase Failure Block Count
C5 0000000000000000 Read Failure Block Count
C6 0000000048560E0A Total Count of Read Sectors
C7 000000001CC71B05 Total Count of Write Sectors
C8 00000000010D5907 Total Count of Read Commands
C9 00000000007075B2 Total Count of Write Commands
CA 0000000000016036 Total Count of Error bits from flash
CB 0000000000015DA4 Total Count of Read Sectors with Correctable Bit Errors
CC 0000000000000000 Bad Block Full Flag
CD 0000000000002710 Maximum PE Count Specification
CE 0000000000000001 Minimum Erase Count
CF 00000000000000AC Maximum Erase Count
D0 000000000000003D Average Erase Count
D1 0000000000000063 Remaining Drive Life
D3 0000000000000000 Unknown
D4 0000000000000000 Unknown
D5 0000000000000000 Unknown

-- IDENTIFY_DEVICE ---------------------------------------------------------
    +0 +1 +2 +3 +4 +5 +6 +7 +8 +9 +A +B +C +D +E +F
000: 5A 0C FF 3F 37 C8 10 00 00 00 00 00 3F 00 00 00
010: 00 00 00 00 39 30 31 35 31 30 35 33 30 2D 30 31
020: 30 30 34 30 20 39 20 20 00 00 FF FF 00 30 2E 32
030: 20 30 20 20 20 20 6F 43 73 72 69 61 20 72 4D 43
040: 53 46 44 53 31 2D 38 32 31 44 20 20 20 20 20 20
050: 20 20 20 20 20 20 20 20 20 20 20 20 20 20 01 80
060: 00 00 00 2F 00 40 00 02 00 02 07 00 FF 3F 10 00
070: 3F 00 10 FC FB 00 01 01 B0 C2 E7 0E 00 00 07 00
080: 03 00 78 00 78 00 78 00 78 00 00 40 00 00 00 00
090: 00 00 00 00 00 00 1F 00 06 05 00 00 4C 00 40 00
0A0: E0 01 00 00 6B 34 01 7D 22 40 49 34 01 3C 22 40
0B0: 7F 20 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0C0: 00 00 00 00 00 00 00 00 B0 C2 E7 0E 00 00 00 00
0D0: 00 00 00 00 00 40 00 00 00 00 00 00 00 00 00 00
0E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
0F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
100: 09 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
110: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
120: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
130: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
140: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
150: 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00
160: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
170: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
180: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
190: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1A0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1B0: 00 00 01 00 00 00 00 00 00 00 00 00 00 00 00 00
1C0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1D0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1E0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
1F0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 A5 43

 

Just before posting this message, Windows froze with the hard disk light hard on necessitated a reboot due to the SSD deciding to disappear once again. Do I have cause to RMA ths SSD and if so, how do I go about it from Australia?

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I have had it happen while running crystaldiskmark as well

 

I have also had issues with this drive while using Acronis True Image Home. All of the problems I have seen are intermittent and not repeatable but it puts the reliability of this drive severely in question

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Agreed (re. reliability), mine seems to "disappear" more often when running in ACHI mode rather than IDE. I'd refer to run in ACHI as IDE has a slower transfer rate. I've changed the cable as well in case there was a problem with it.
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Thanks for the reply.... I'll look into that tomorrow as I'm sure I'm not. I must be getting old but I'm confused what driver I should be using with a single SSD on an X58 board under Win7 x64.

 

Edit: I assume you mean "Intel® Rapid Storage Technology" driver...

This driver provides support for high-capacity & fault-tolerant Serial ATA (SATA) RAID 5 arrays and high-performance & fault-tolerant SATA RAID 10 arrays on select Intel® 5 Series, 4 Series, 3 Series, 965, 975X, 955X and 945 chipset-based platforms. It provides support for high-performance SATA RAID 0 arrays & redundant SATA RAID 1 arrays on select Intel® 5 Series, 4 Series, 3 Series, 965, 975X, 955X, 945, 925, 915 chipset-based platforms. It also provides AHCI support on select Intel® 5 Series, 4 Series, 3 Series, 965, 975X, 955X, 945, 925 and 915 chipset-based platforms, as well as on Mobile Intel® 915/910 chipset-based platforms.

Correct?

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I am using the default Windows 7 MS driver. The nvidia driver does not pass on the TRIM command for my chipset. Although frankly I fail to see how this would affect the drive being seen at the BIOS level.....

 

long story short, do I need to RMA my SSD or no?

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Well, so far it is in a laptop, so no cables, just ports. Moving the SSD to the other port still shows it as not there at all in the BIOS

 

I was running a Virus scan and the drive again failed. It blue screened with a 0x...007A error code. It seems that the SSD disappears during times of heavy hard disk activity (disk clone, anti-virus scan, HDD benchmark)

 

I was running the scan while working on a thesis project for school. This level of unreliability is unacceptable. I need this drive RMA'd so that I have a product that works.

 

Here is a picture of what the BIOS sees, the SSD is on the Fixed HDD 1 slot

http://i40.tinypic.com/2ef2m9g.jpg

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