woohoomoo Posted April 11, 2010 Share Posted April 11, 2010 Last night while watching Season 3 of Friends my computer done what I hoped would never happen... It blew up! All of a sudden the PC turned off and I was expecting a BSOD, but it was just a black screen, then I saw a big spark from the PSU, heard a bang and a 'fizzle' then saw a small puff of smoke - the smell of the death of something electronic. I don't have access right now to a sufficient PSU to test my other components with, but I have followed the instructions in this topic (http://forum.corsair.com/v3/showthread.php?t=63991) to at least test the PSU. Connected a working fan to it and nothing - fan doesnt spin, neither the PSU fan. No noise from PSU at all either - total silence. Fan tested with an old 200w PSU So the PSU is totally dead - it's still got over 3 years left of warranty but here is my question: Would I get it repaired quicker by RMA'ing to Corsair themselves, or to the seller (Aria.co.uk) And how long does an RMA replacement usually take because I am a geek - been without my PC 12 hours and missing it already :laughing: Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted April 12, 2010 Corsair Employees Share Posted April 12, 2010 Request an RMA Once you obtain the RMA number, please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com and they should be able to tell you what the turn around would be. Normally its about 7-10 days. Link to comment Share on other sites More sharing options...
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