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Flash Voyager 2gb error in windows 7


Andy41

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Dear forum,

I have been using a Flash Voyager 2gb on Windows XP without any probs for the past few years, but alas it does not seem to like my new Windows home 7 64 bit OS.

When plugging in, it recognises the unit as removable disk J but when I try to open the offline access utility 3.2 (build 25165) I get the following error message.

 

'An error occurred while initiating safend protector offline access utility'

'Steps were taken to fix this situation. Please start your machine and try to start the utility again' - No joy after several attempts, tried different USB ports but still no joy. Tried using the windows compatibility tool to fixbut still getting the same error message.

 

Any help would be much appreciated.

Andy

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