RmMa #1150486

[FROISSARD]

Hi there,

 

I got no news about a memory module i'v sent to you last week.

The tech support express page says :

 

Thank you for choosing Corsair products! The following is the status of your RMA Number 1150486.

RMA Issued On: 17/02/2010

Defective Parts Received on: Defective Parts Not Yet Received

* NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair

Part Number Received: N/A

Quantity Received: N/A

RMA Replacement Parts Ship Date: N/A

Replacement Part Number: N/A

Replacement Part Quantity: N/A

Replacement Shipping Method: N/A

Replacement Shipping Tracking Number: N/A

 

If i believe the tracking option i got, you should have receive the memory module the 22 of February.

 

If you could do something for me, it would be greatly appreciate.

 

Best regards.

[RAM GUY]

I am sorry but this will have to be taken up with our customer service; please call our customer service at 888-222-4346 or 510-657-8747 Ext “3” or send them an email (rmaservice@corsairmemory.com) with your RMA# and ask them for the status! And if you have tracking information that shows it was received please include that in the email.