Unwanted09 Posted February 17, 2010 Share Posted February 17, 2010 I have had a 16GB Voyager GT for a few months now and it keeps coming up with errors on my Windows 7 (64bit) system. If I try to write or read from the drive it either freezes or disconnects then reconnects automatically and cancels the process it was on. I have tried to reformat it to both NTFS and Fat32 but it has the same errors on either file system. Not sure what the issue is since it seems to work fine on my XP system. I have looked for an update for drivers for my system, but they are all up to date. Any ideas? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 17, 2010 Corsair Employees Share Posted February 17, 2010 Can you list the Lot code off the stick? All the information should be on the USB Header on the drive. Link to comment Share on other sites More sharing options...
Unwanted09 Posted February 18, 2010 Author Share Posted February 18, 2010 Here are the numbers I see imprinted on the USB head: G16G FG29A0277 09436007-0 Is this what you were looking for? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 19, 2010 Corsair Employees Share Posted February 19, 2010 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Once you have the RMA# or CASE # please let us know so we can contact you. Link to comment Share on other sites More sharing options...
Unwanted09 Posted February 23, 2010 Author Share Posted February 23, 2010 Got RMA # 1151439. The drive was sent out today. Thanks Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted February 24, 2010 Corsair Employees Share Posted February 24, 2010 Thank you. I will notify our shipping Dept. so I can try to get my hands on your Drive to further test it. Link to comment Share on other sites More sharing options...
Unwanted09 Posted March 5, 2010 Author Share Posted March 5, 2010 Has there been any progress with testing my drive, or sending me a replacement? Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 5, 2010 Corsair Employees Share Posted March 5, 2010 We did not get you returned drive in Tech support yet but it does show it was received on the 2nd. I have sent our RMA department a message and asked them to pull the item ASAP. Can you give us the tracking number from the shipper you used? Link to comment Share on other sites More sharing options...
Unwanted09 Posted March 11, 2010 Author Share Posted March 11, 2010 Ok, not sure why but I just got a package from Corsair with 1 Fan & 2 Module part boxes, but no flash drive. Any ideas? Note: Box had " REF 1: RMA7519702 " written on it. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted March 11, 2010 Corsair Employees Share Posted March 11, 2010 I am sorry but no you would need to talk to our customer service, please call them at 888-222-4346 Ext "3". Link to comment Share on other sites More sharing options...
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