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Shipping Question


coltal

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:confused: Corsair sent email saying new ram sent 24/01/10

with tracking number, checked ups site which hasnt altered for 3 days,says billed/shipped 25/01/10. rang ups customer services who say ram package not collected only a label printed which can be done over tinternet,,,wheres my ram ?

 

regards Colin RMA #1144798 Case #1300470

 

obviously this happens quit alot. see below.. tried ringing from uk but couldnt get through.. and by reading they dont answer mails either...wot happened to good old customer service where you ring and a human answers the phone and says can i help.. you.... good old days...

 

 

searched and found this .....

ok, well, i dont really know what has gone wrong here, but my package hasnt actually been sent out yet or even picked up by UPS in over 24 hours, and is apparantly sitting in Corsair's NL hub where i sent my stuff for an RMA.

 

i've tried geting in contact with customer services, and had no reply as yet, and UPS have told me that they havent picked up the item yet.

 

can someone get in contact with me over this, as i would really rather like my RAM, and have had to wait for it already.

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how often does ramguy come on here to get an answer..hoping for ram for weekend,, thats out of the window,,,,,:(:

 

UTRECHT, NL 01/25/2010 8:56 A.M. UPS INTERNAL ACTIVITY

NL 01/25/2010 2:38 A.M. BILLING INFORMATION RECEIVED still sat in goods out?

 

 

finally sorted it out the telephone number under the netherlands address ISNT a netherlands phone number so dialing 0031 from the UK i is why i couldnt get through...

 

any body else wanting to dial customer services from UK dial 001 510 -657-8747

and finally ram not even been sent from netherlands ,been sent from taiwan !!!! have a nice day.....

 

UTRECHT, NL 01/29/2010 9:00 P.M. DEPARTURE SCAN

01/29/2010 7:51 P.M. ORIGIN SCAN

NL 01/25/2010 2:38 A.M. BILLING INFORMATION RECEIVED I prefered whos lying....

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  • Corsair Employees

Your package has been delivered.

 

Tracking ResultsTracking Number: 1Z7619X90441594937 Status:

Delivered Delivered On: 02/01/2010 2:58 P.M.

Signed By: BELLWOOD Location:

RESIDENTIAL Delivered To:

SEDGEFIELD, GB Shipped/Billed On: 01/25/2010

Type: Package Service: UPS SAVER Weight: .70 Lb

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