bickelk Posted December 14, 2009 Share Posted December 14, 2009 I bought a dual-channel package of RAM chips, model TW3X4G1600C9DHX a while back. One of the sticks failed so I RMA'ed it back to Corsair and they sent me a replacment package. However today in CPU-Z I noticed that one of the sticks has the part number CM3X2G1333C9D. The other one is the correct part CM3X2G1600C9DHX. I double checked this in Everest and BlackBox, both say the same thing as CPU-Z did. Why is one of the part numbers different and could this mismatch of RAM be what is keeping me from reaching 1600 speed. Link to comment Share on other sites More sharing options...
Wired Posted December 14, 2009 Share Posted December 14, 2009 Email RMA@corsair.com and explain the issue. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted December 14, 2009 Corsair Employees Share Posted December 14, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
bickelk Posted December 15, 2009 Author Share Posted December 15, 2009 Seeing as how this problem was causes by the RMA center from the first time I sent it back will shipping for the RMA be paid by Corsiair this time? I can't afford to keep having to send these things back. Link to comment Share on other sites More sharing options...
Yellowbeard Posted December 15, 2009 Share Posted December 15, 2009 Seeing as how this problem was causes by the RMA center from the first time I sent it back will shipping for the RMA be paid by Corsiair this time? I can't afford to keep having to send these things back. Please tell your RMA rep or make note in your TSX case that this is your second RMA. They will assist you. Also, can you list ALL the information from the sticker on the incorrectly labled module or post a picture please? Link to comment Share on other sites More sharing options...
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