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How long does it take to receive Documentation?


jaesun

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I bought a 850HX PSU with a $30 rebate and filled out the pre-registration on 11/11/09. I sent in the documentation the next day.

 

But it is now 12/1 and the status still shows them not receiving any documentation. Are they slow in updating the status of the rebate? Figured they should have received the documentation by now. And now worried I won't be getting the rebate =(

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  • Corsair Employees

I am sorry about that but this is done by a third party, have you called the number for them on the rebate form?

And I am pretty sure they suggest 4-8 weeks for processing but that to should be on the rebate request form.

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  • Corsair Employees
Please call our Customer Service from the contacts link in our main web site and they will help you solve the problem, and our hours are from 8:00 AM to 5:00 PM Pacific Time Monday through Friday excluding holidays!
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