v1x Posted November 24, 2009 Share Posted November 24, 2009 hello guys i recently bought a h50 for my i5 upon installation i noticed i was missing 1 of the skt 1156 plastic screw holder which clips in to the top bracket... there for i can not install my h50 on to my new set up :( i have had to use the original heatsink for now. i have either misplaced or was not included in my box can any 1 point me in the right direction to get a replacement or does some 1 want to give/sell me 1? Thanks for your time! Link to comment Share on other sites More sharing options...
heliman41 Posted November 24, 2009 Share Posted November 24, 2009 Contact Corsair support im sure they will send you one ASAP. I am AMD right now & have spares but I may go Intel someday so id best keep em. Link to comment Share on other sites More sharing options...
v1x Posted November 25, 2009 Author Share Posted November 25, 2009 argh its a shame really wanted to get mine installed have cointacted support via web ticket. just incase any 1 can help me, this is what i need http://www.munkman.pwp.blueyonder.co.uk/notgood.jpg Link to comment Share on other sites More sharing options...
campbelln97 Posted November 25, 2009 Share Posted November 25, 2009 im sure i posted a reply here somewhere :S u need to call them, not email or support ticket, they dont usually reply to emails about this. Link to comment Share on other sites More sharing options...
v1x Posted November 25, 2009 Author Share Posted November 25, 2009 do you have the uk phone number please? Link to comment Share on other sites More sharing options...
campbelln97 Posted November 25, 2009 Share Posted November 25, 2009 there isnt one, i had to use skype to call their usa support line, cheapest way i knew how to do it. Link to comment Share on other sites More sharing options...
campbelln97 Posted November 25, 2009 Share Posted November 25, 2009 the number is... +18882224346 Link to comment Share on other sites More sharing options...
v1x Posted November 25, 2009 Author Share Posted November 25, 2009 great... i'll do it tomorrow Link to comment Share on other sites More sharing options...
v1x Posted November 25, 2009 Author Share Posted November 25, 2009 thanks mate Link to comment Share on other sites More sharing options...
Wired Posted November 25, 2009 Share Posted November 25, 2009 Why do you say they don't reply to emails or tickets like this? Link to comment Share on other sites More sharing options...
v1x Posted November 25, 2009 Author Share Posted November 25, 2009 not had a reply yet :( Link to comment Share on other sites More sharing options...
Wired Posted November 25, 2009 Share Posted November 25, 2009 V1X, that's because you stated you were going to email them after they closed, and your last post was before they opened. Therefore they hadn't even been in the office to check their email as of your 2nd post. Gotta be patient guys. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 25, 2009 Corsair Employee Share Posted November 25, 2009 V1X, Please contact our customer service at 888-222-4346 and dial "0", (510) 657-8747 or email rmaservice@corsairmemory.com and they may be able to get you that individual piece that you need. If they are not able to locate the individual part, they may need to send you a whole new bracket set. Link to comment Share on other sites More sharing options...
v1x Posted November 26, 2009 Author Share Posted November 26, 2009 thanks for the help guys Link to comment Share on other sites More sharing options...
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