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TR3X6G1866C7GT dead


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Hi, i have post a little wile about my PC configuration.

So i have 2 KIT of TR3X6G1866C7GT (6 memory module) for a total of 12Gb.

 

every thng work fine from july to last week.

 

My computer just crash (blue screen of the death) at booting windows.

 

In the BIOS , i was a XMP profile, so i put it to "auto", i can make windows boot, but 20min later, the computer crash (blue screen say dumping memory)

 

or if i charge lot of program using memory.

 

i think the probleme was from one or more memory module, so i test it with memtest

 

it appears that one module is dead and a second show some errors on it

 

i take the kit who is in fault ( 3 module) and came for a RMA, but on the product list for the mémory, i can't find TR3X6G1866C7GT.

 

THe fan is dead too, one of the vent make lot of vibration and noise.

 

can you tell me how to have an RMA for my module??

 

Thanks

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I make a RMA request last tuesday, nothing since. i check today and i saw this:

Thank you for choosing Corsair products! The following is the status of your RMA Number xxxxxxxxx.

and RMA Issued On: 30/11/2009

 

I have receive no mail, nothing to tell me how to procede!

 

where i have to send my module for france????

 

thanks

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POST ID # = 427878

 

I make a RMA request two weeks ago, nothing since. i check today and i saw this:

Thank you for choosing Corsair products! The following is the status of your RMA Number xxxxxxxxx.

and RMA Issued On: 30/11/2009

 

I have receive no mail, nothing to tell me how to procede!

 

where i have to send my module for france???? is there a paper paid to put on the bax and send it???

 

thanks

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  • Corsair Employees

What was your case number for the RMA request?

 

And the Hub to ship these to will be in the Netherlands if you are any where in Europe.

 

Also mixing two sets like that would require that you lower the memory frequency to DDR1333 or DDR1600 as well.

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They don't give me a RMA?? but when i check on the warenty tech:

 

RMA Status for TSX Case #1222457 [ Go to your case ]

 

Thank you for choosing Corsair products! The following is the status of your RMA Number 1136970.

RMA Issued On: 30/11/2009

Defective Parts Received on: Defective Parts Not Yet Received

* NOTE: it may take up to 24 hours for this date to be updated after arrival at Corsair

Part Number Received: N/A

Quantity Received: N/A

RMA Replacement Parts Ship Date: N/A

Replacement Part Number: N/A

Replacement Part Quantity: N/A

Replacement Shipping Method: N/A

Replacement Shipping Tracking Number: N/A

 

it'a about 3 weeks now my module are not working and i 'am asking for a RMA ton send the modul in waranty. How long did i have to wait????

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