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What is TAT right now on RMAs?


suburbanDK

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What is turnaround time now for RMAs?

3-5 days post-receipt is stated on the RMA, but in an RMA email it states that they are behind and to add another 5 days for processing.

 

So when can I reasonably expect the replacements, when they arrived at Corsair on the 12th?

 

I'd hoped to reduce downtime and received no response regarding options on speeding up the process; it appears I've got a lot longer to wait rather than getting any kind of expediency.

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