skiv71 Posted November 4, 2009 Share Posted November 4, 2009 Hi, got an X128 drive that is one of a pair and it has failed (after a week of use) whilst connected in mirror to an adaptec 5405 housed in an addonics 4 way 5.25" caddy array The RAID controller reported the error and attempted to rebuild the mirror several times, failing at different progress levels. I've now removed the drive and placed it in a test laptop (known to be working) and the bios reports a fault and i cannot install any OS. This drive is less than 2 weeks old, bought from ebuyer. I looked on ebuyer regarding an RMA and i'm pretty sure it said i'd have to deal with corsair directly? Can this be right? These drives were bought for a server that i need up and running asap. Can someone please advise on what to do? Thanks Neil Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 4, 2009 Corsair Employees Share Posted November 4, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
skiv71 Posted November 4, 2009 Author Share Posted November 4, 2009 how does that work, are you not in the USA? i'm a UK bod lol... Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 4, 2009 Corsair Employees Share Posted November 4, 2009 Just submit the RMA request and follow the directions in the forth coming emails. Link to comment Share on other sites More sharing options...
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