Denali Posted November 3, 2009 Share Posted November 3, 2009 I have a Sony VGN-FZ320E laptop. I have installed Windows 7 (32-bit) Home Premium. My Corsair 16 GB Survivor does not show up as a drive in Windows Explorer. In the Device Manager it shows up under "Disk Drives" as "Corsair UFD USB Device". In Disk Management it shows up as "Disk 1 - Removable - 15.00 GB - Online". If I right-click it there and select Format, Properties, etc. I get an error message that the "Disk Management console view is not up-to-date..." My USB disk drives work fine. Ideas? Update: I just borrowed a friend's 1 GB Kensington Traveler USB stick, and it works fine in this machine. -- Dave Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 3, 2009 Corsair Employees Share Posted November 3, 2009 Select change drive letter and try changing the drive letter to a higher letter and see if you can access the drive. If not I would remove it from device manager (un-Install it) and then remove everything in SUB Controllers and restart the system and then reconnect the Drive and see if it will detect it properly. Link to comment Share on other sites More sharing options...
Denali Posted November 3, 2009 Author Share Posted November 3, 2009 Select change drive letter and try changing the drive letter to a higher letter and see if you can access the drive. If not I would remove it from device manager (un-Install it) and then remove everything in SUB Controllers and restart the system and then reconnect the Drive and see if it will detect it properly.No drive letter is assigned. If I select "Change drive letter and paths" in Disk Management I get the "Operation failed to complete because the Disk Management console view is not up-to-date" message. I uninstalled it in the Device Manager and uninstalled USB Composite Device and the USB Mass Storage Device, then rebooted. Windows reinstalled all those devices. No improvement. Update: I just borrowed a friend's 1 GB Kensington Traveler USB stick, and it works fine in this machine. -- Dave Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 3, 2009 Corsair Employees Share Posted November 3, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Denali Posted November 3, 2009 Author Share Posted November 3, 2009 Thanks! -- Dave Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 6, 2009 Corsair Employees Share Posted November 6, 2009 NP Please let me know if you have any more questions! Link to comment Share on other sites More sharing options...
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