Zamboni Posted October 31, 2009 Share Posted October 31, 2009 Hi, my VX450 died after 20 months (less than 2 years out of 5 year warranty) of operation. I requested a RMA after it failed the paperclip test. I got the reply email for RMA and everything. However I have a few questions regarding the process: Do I send in just the PSU or do I put it in its original package (along with all the cables and whatnot that came with it) and send it? Also do I need to include any misc. information beyond the RMA # on the postage label (eg. copy of receipt)? Lastly, I live in Canada and I was wondering how long it would take for the replacement to come back once the bad PSU arrives? Link to comment Share on other sites More sharing options...
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