REGIS57 Posted October 29, 2009 Share Posted October 29, 2009 Hello, i have a problem with XMS2 1 GO, my computer freeze and crash, i have tested the RAM with MemTest86 and one XMS2 is broken. thanks for your answer. P.S sorry for my english i'm French people. :roll: Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted October 30, 2009 Corsair Employee Share Posted October 30, 2009 What is the modules part number and please list the system configuration and the BIOS settings you had set for both CPU and memory? Link to comment Share on other sites More sharing options...
REGIS57 Posted October 31, 2009 Author Share Posted October 31, 2009 Hi, I have remove the ram. Since I have no blue screen (fatal error) The modules part number is: CM2X1024-6400C5DHX The system configuration: Système d'exploitation Microsoft® Windows Vista™ Édition Familiale Premium Version 6.0.6001 Service Pack 1 Build 6001 Éditeur Microsoft Corporation Fabricant System manufacturer Modèle System Product Name Type PC à base de x64 Processeur Intel® Core2 Duo CPU E8500 @ 3.16GHz, 3166 MHz, 2 cœur(s), 2 processeur(s) logique(s) Version du BIOS/Date Phoenix Technologies, LTD ASUS P5N-D ACPI BIOS Revision 0601, 05/06/2008 Version SMBIOS 2.4 Répertoire Windows C:\Windows Répertoire système C:\Windows\system32 Périphérique de démarrage \Device\HarddiskVolume1 Couche d'abstraction matérielle Version = "6.0.6001.18000" Mémoire physique (RAM) installée 3,00 Go Mémoire physique totale 3,00 Go Mémoire physique disponible 1,41 Go Mémoire virtuelle totale 6,21 Go Mémoire virtuelle disponible 4,61 Go Espace pour le fichier d'échange 3,29 Go BIOS SETTING: CPU INTEL CORE 2 DUO E8500 3.16GHZ RAM CACHE 6144K CONTROLE THERMIQUE INTERNE [AUTO LIMIT CPUID MAXVAL [ACTIVE ENHANCED C1 (C1E) [ENABLED EXECUTER RENDRE INFIRME LE MORCEAU [ACTIVE TECHNOLOGIE DE VIRTUALISATION [ACTIVE MULTIPLICATEUR DE CPU [9.5 ENHANCED INTEL SPEEDSTEP [ENABLED RAM 3072 MB disponible 3071 MB Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 3, 2009 Corsair Employee Share Posted November 3, 2009 I had asked for the BIOS settings what that report states does not answer that question sorry! With 4 modules I would suggest DDR667 and set the memory Voltage to 2.0 Volts and set the NB/MCH/SPP Voltage to +.2 Volts over default then test with http://www.memtest.org. Link to comment Share on other sites More sharing options...
REGIS57 Posted November 4, 2009 Author Share Posted November 4, 2009 Sorry for my réponse All my bios settings are on AUTO. I have tested the memory voltage on 02.volts but no change. I have tested ( memtest86) with and without the module: http://img132.imageshack.us/img132/6703/errorram.jpg http://img682.imageshack.us/img682/4954/ramok.jpg Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 4, 2009 Corsair Employee Share Posted November 4, 2009 You are using the incorrect version of memtest please go to http://www.memtest.org and get the latest version, and with 4 modules I would suggest setting the memory frequency at DDR667 and set the memory Voltage to 2.1 Volts and set the NB/MCH/SPP Voltage to +.2 Volts as well and test the system with http://www.memtest.org. In addition, with some MB's (Mostly ASUS) you have to disable legacy USB in the bios when running any memory test. Link to comment Share on other sites More sharing options...
REGIS57 Posted November 5, 2009 Author Share Posted November 5, 2009 Hi, I have updated the bios, I have setting the memory at DDR667 + Voltage + disable legacy USB. And I have error on the module with memtest86. wihout the module http://img683.imageshack.us/img683/4954/ramok.jpg with the module http://img8.imageshack.us/img8/8329/ramhs.jpg Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 5, 2009 Corsair Employee Share Posted November 5, 2009 You need to test the modules one at a time to be sure, and what you have posted so far may suggest a MB problem or you may have not set the BIOS settings properly, but with out knowing what you set it is hard to say. Link to comment Share on other sites More sharing options...
REGIS57 Posted November 6, 2009 Author Share Posted November 6, 2009 I have tested the modules one by one. the first module: http://img94.imageshack.us/img94/5239/ram1ok.jpg the second module: http://img21.imageshack.us/img21/3285/ram1hs.jpg Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 6, 2009 Corsair Employee Share Posted November 6, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
REGIS57 Posted November 7, 2009 Author Share Posted November 7, 2009 Ok, thank's RAM GUY. Link to comment Share on other sites More sharing options...
Corsair Employee RAM GUY Posted November 9, 2009 Corsair Employee Share Posted November 9, 2009 NP Please let us know if you have any more questions! Link to comment Share on other sites More sharing options...
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