vannix Posted October 23, 2009 Share Posted October 23, 2009 Hi, yesterday my hx620 started making a strange noise, when playing 3d games, or executing other high weight programs. It makes 2 kind of sounds, the first is an high pitched sound, the second is more scary, and it's an electrical buzz, that becomes louder if for example I rise the vga voltage for overclocking. I tried everything, and now I deatached the pc from the electrical line becouse that sound it's like it is about to explode. I removed the psu from my pc and I putted it in the box. I'm asking for a new working and safe psu, i bought it with other pc pieces on 30/10/2008. I already sent an rma request, my ticket number is "Tech Support Express Case [1170163]" I need that pc working as fast as possible. Thanks. Link to comment Share on other sites More sharing options...
vannix Posted October 23, 2009 Author Share Posted October 23, 2009 the fact is that i haven't got the rma number and info, and i have sent the rma request yesterday. Link to comment Share on other sites More sharing options...
Synthohol Posted October 23, 2009 Share Posted October 23, 2009 hello, please allow 24-48 hours for RMA requests to be processed. since you have a case# it does appear to be underway. Link to comment Share on other sites More sharing options...
vannix Posted October 23, 2009 Author Share Posted October 23, 2009 ok thanks. do you know how much the shipping it's going to cost? i live in italy. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2009 Corsair Employees Share Posted October 23, 2009 Are you able to duplicate the noise if you run the system in safe mode? Link to comment Share on other sites More sharing options...
vannix Posted October 26, 2009 Author Share Posted October 26, 2009 Are you able to duplicate the noise if you run the system in safe mode? yes, it's the same story! I think that something is broken inside, i have it for only 11 months :(: I have done the package, and corsair sent me an rma number, i'm going to ship it tomorrow! they will send me a new psu, or a regenerated one? i hope the 1st... :sigh!: Link to comment Share on other sites More sharing options...
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