MadDogMcQ Posted October 20, 2009 Share Posted October 20, 2009 Hi all, Tom from Bolton, UK here. Got new PC a couple of weeks ago (Asus P6T Deluxe V2, i7 920 DO) and when it arrived I found that it had 6Gb of 1600MHz "branded ram;):" memory in it instead of the Corsair Ram I'd ordered. I've used Corsair memory for many years and was determined to continue, so I rang the company (CyberPowerSystems) and they promptly sent be a pack of Corsair CMX6GX3M3A1600C9 in exchange. I installed the ram modules and powered up using the settings already in the bios (latest version 0610). Although CPU_Z reported 6Gb, now Windows Vista64 reported 4Gb. Whoops! Shouldn't have changed! Reading through all the myriad threads relating to "missing ram", I tried allsorts of settings as recommended in the various posts and ran Memtest until I was blue in the face. No amount of tweaking got me my full 6Gb. So tonight, I removed the three ram sticks and numbered them T1, T2 and T3. I put two sticks in two at a time into the P6T V2 motherboard and recorded the outcome as shown in the diagram below. Surely this test indicates without any doubt that T1 is faulty? Or am I being thick? http://www.mcqart.com/mcqweb/images/pc/CorsairXMS.jpg What do I do next Corsair Support Ppl ? TIA, Tom. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 21, 2009 Corsair Employees Share Posted October 21, 2009 Let's get them replaced, please use the On Line RMA Request Form and we will be happy to replace them. Link to comment Share on other sites More sharing options...
MadDogMcQ Posted October 22, 2009 Author Share Posted October 22, 2009 Thanks RamGuy. I filled in the form yesterday but I've not received an email from the Team yet. How long should I wait for a response before attempting to chase them? Thanks again. Tom Link to comment Share on other sites More sharing options...
MadDogMcQ Posted October 23, 2009 Author Share Posted October 23, 2009 Got RMA Number today. Thanks. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 23, 2009 Corsair Employees Share Posted October 23, 2009 NP Thank you for letting me know. Link to comment Share on other sites More sharing options...
MadDogMcQ Posted November 10, 2009 Author Share Posted November 10, 2009 Got replacement memory and it's all fine at 6Gb. Yipee! (2wks without PC though) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted November 10, 2009 Corsair Employees Share Posted November 10, 2009 At least you are up and running and I am sorry about that! Link to comment Share on other sites More sharing options...
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