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Voyager 8gb not recognized


David4321

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My 8gb Flash Voyager cannot be recognized, and no longer appears in drive list. I also tried it with a friend's powerbook, and the same result. It's fairly new, and has not been subject to any impacts.

 

The LED does not light up. I have tried using the USB extension cord as well.

 

I don't want to try reformating, as there is data I hope to recover.

 

Any suggestions? Any hope?

 

Thanks.

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  • Corsair Employees

We can replace the drive for you, however we do not offer any type of data recovery software or services. If the data is important then you may want to review the article here: http://www.corsair.com/_appnotes/AN803_CommonIssues_HelpfulTips_DLoss_DCorruption.pdf. for some data recovery advise. You may also want to check out websites such as http://www.download.com and http://www.softpedia.com and search for "USB Data Recovery," to see if you can find some freeware/shareware that may help you recover the data. If all else fails then you may need to contact a local data recovery service center to find out if the data is recoverable.

 

 

Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.”

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