cconnor Posted October 14, 2009 Share Posted October 14, 2009 My Extreme X64 has died on me today. Not appearing in the BIOS and not working on a working set of cables. Only 3 weeks old and registered for an RMA with Corsair. Hoping for a quick turn around, 2 hours ago and awaiting a response right now. Bought from ebuyer and they don't want to know about the return. Link to comment Share on other sites More sharing options...
renatofaria Posted October 14, 2009 Share Posted October 14, 2009 You did something to him! Link to comment Share on other sites More sharing options...
cconnor Posted October 14, 2009 Author Share Posted October 14, 2009 I wish that's all it was, as then a cuddle would have made him happy. But no he's gone on away on a strop and now I need one back work ASAP to rebuild my OS (AGAIN). Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 14, 2009 Corsair Employees Share Posted October 14, 2009 Let's get it replaced, please use the On Line RMA Request Form and we will be happy to replace it. Be sure to check the box that says “I've already spoken to Technical Support and/or RAM Guy.” Link to comment Share on other sites More sharing options...
cconnor Posted October 14, 2009 Author Share Posted October 14, 2009 2nd RMA requested this one through the link you provided. Waiting on it to be accepted. Link to comment Share on other sites More sharing options...
cconnor Posted October 15, 2009 Author Share Posted October 15, 2009 Still no RMA response, not much cop really guys :(. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 15, 2009 Corsair Employees Share Posted October 15, 2009 What is the case # so we can approve it? Link to comment Share on other sites More sharing options...
cconnor Posted October 15, 2009 Author Share Posted October 15, 2009 1158407 apparently :). Link to comment Share on other sites More sharing options...
Wired Posted October 15, 2009 Share Posted October 15, 2009 Please don't bump a thread within 24 hours. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 19, 2009 Corsair Employees Share Posted October 19, 2009 The RMA was issued on Friday afternoon, and I have resent the information to you so please check your email and if this is a second RMA from us please contact our customer service and they will help you with this. Link to comment Share on other sites More sharing options...
cconnor Posted October 19, 2009 Author Share Posted October 19, 2009 Yup thank you, however as it had to be sent back to The Netherlands at my cost. I chatted to the original supplier in the UK. They are recieving it back now for replacement. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 19, 2009 Corsair Employees Share Posted October 19, 2009 Did you contact our customer service? Link to comment Share on other sites More sharing options...
Hotrod Posted October 21, 2009 Share Posted October 21, 2009 My Extreme X64 has died on me today. Not appearing in the BIOS and not working on a working set of cables. Only 3 weeks old and registered for an RMA with Corsair. Hoping for a quick turn around, 2 hours ago and awaiting a response right now. Bought from ebuyer and they don't want to know about the return. I feel your pain. Another one of these, damn I wonder whats causing this to occur as this happened to my X 64 as well within hours - it just vanished and no listing in the BIOS. Put my WD 320 Scorpio Black in my laptop no issues. Drive was completely dead. It sounds to me the controller is failing which would prevent the BIOS from detecting the drive. Link to comment Share on other sites More sharing options...
cconnor Posted October 21, 2009 Author Share Posted October 21, 2009 I feel your pain. Another one of these, damn I wonder whats causing this to occur as this happened to my X 64 as well within hours - it just vanished and no listing in the BIOS. Put my WD 320 Scorpio Black in my laptop no issues. Drive was completely dead. It sounds to me the controller is failing which would prevent the BIOS from detecting the drive. Mines at ebuyer right now, hoping for a replacment or a refund ASAP. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 22, 2009 Corsair Employees Share Posted October 22, 2009 Please let us know how you make out with the reseller. Link to comment Share on other sites More sharing options...
cconnor Posted October 22, 2009 Author Share Posted October 22, 2009 The reseller was fantastic, within 24 hours of recieving the item they test it, found it faulty as described and have refunded me the money. Case closed :). Pitty though as I liked the speed of the SSD, will have to think about getting a new one sometime. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 22, 2009 Corsair Employees Share Posted October 22, 2009 NP I do understand and Kudo's to the reseller, who was that by the way I want give credit where it is due? And I would suggest using our Performance series drive I think you will as happy with the performance and not have any issues like you had reported. Link to comment Share on other sites More sharing options...
cconnor Posted October 22, 2009 Author Share Posted October 22, 2009 NP I do understand and Kudo's to the reseller, who was that by the way I want give credit where it is due? And I would suggest using our Performance series drive I think you will as happy with the performance and not have nay issues like you had reported. ebuyer.co.uk :) Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 22, 2009 Corsair Employees Share Posted October 22, 2009 Great Again Kudo's to ebuyer.co.uk They seem to be an awesome company! And thank you for taking the time to share that information. Link to comment Share on other sites More sharing options...
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