NIKOLAS Posted October 13, 2009 Share Posted October 13, 2009 Hello all. Today I bought a 32gb Voyager USB stick that was on "special" from GameDude in Brisbane and after I got it home I noticed that there was a little sticker saying "Refurb" on it. They never mentioned anything on the site that these were USB sticks that had been refurbished and surprise surprise I was unable to format this stick despite trying and following all suggestions on the first two pages of this sub-forum. I was wondering if I had done anything wrong as when I stuck it in my computer, even though it showed up as a removable drive/disk, it didn't appear to be formatted under Fat32 or NTFS and as I mentioned above I was unable to format it to anything. When I rang GameDude to ask what the Refurb sticker meant, I got some unconvincing answer to suggest that it was put on the stick to indicate that there was only a 12 month warranty, but that the stick hadn't previously been returned as faulty. Link to comment Share on other sites More sharing options...
Wired Posted October 13, 2009 Share Posted October 13, 2009 Does it have any characters on the USB connection or on the LED? Since it's non functional I'd ask for a refund from them and ask for a new one. Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 13, 2009 Author Share Posted October 13, 2009 Does it have any characters on the USB connection or on the LED? I don't know, I have given it to my brother to return to the store to get a refund. Since it's non functional I'd ask for a refund from them and ask for a new one. I am going to ask for a refund, but the fact that a "Refurb" product was for sale has left me with a sour taste in my mouth, so for the first time I will buy a non-Corsair USB stick, from a different retailer. If their USB stick gives me no grief, I will probably also buy that brand of RAM in my next computer purchase in early 2010. Link to comment Share on other sites More sharing options...
Wired Posted October 14, 2009 Share Posted October 14, 2009 Corsair doesn't sell refurb drives normally, so I wouldn't place the blame on them as of yet. I'd find out the facts first. Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 14, 2009 Author Share Posted October 14, 2009 Corsair doesn't sell refurb drives normally, so I wouldn't place the blame on them as of yet. I'd find out the facts first. I still have the USB stick at this stage. When my brother went to GameDude they told him that a 32gb Flash stick requires more power than the smaller capacity Flash sticks and that my problems must have been due to not putting it into a higher powered USB port in my computer? Does this sound right to you? I know that my 16Gb Corsair Voyager GT worked in the same USB port that this 32gb isn't working in. Anyway my brother tried it on his computer and apparently it didn't work on some of his USB ports but did on others, so he has formatted it to NTFS, but I don't know how I will go when I just try to transfer data to it from the USB port it didn't work in last night. As for finding out more about Corsair and refurbished Flash sticks, who would I ask? Link to comment Share on other sites More sharing options...
Wired Posted October 14, 2009 Share Posted October 14, 2009 As long as it's a powered USB port, that's all you should need. Powered USB ports provide 500mA (USB 2.0 spec). Sometimes front USB ports aren't powered (or at least as much as they should be), whereas USB ports that are directly on the motherboard on the back should always be powered. On both your PC and your brother's PC, do you know which ports it worked / didn't work on? Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 14, 2009 Author Share Posted October 14, 2009 When my brother drops the stick over to me I'll quiz him on which ones it worked for on his computer, and on my computer I only tried one of the USB ports that came as part of my computer's case, not one of the USB ports at the back of my computer. Previously all my memory sticks have worked on the same USB port that this 32gb stick didn't work on last night. I'll obviously now try it on the USB port at the back of my computer. Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 14, 2009 Author Share Posted October 14, 2009 Ahhhh GREAT. My brother rings me to now tell me that on none of his USB ports does this memory stick now work, so once again I am back to him taking it to GameDude again to see what bull**** they are going to speak to get out of refunding the money. REFURB FTW Link to comment Share on other sites More sharing options...
Synthohol Posted October 14, 2009 Share Posted October 14, 2009 IIRC the flash drives sold as new should have a 10 year warrantee and refurb drives were not supposed to be sold al-la-cart but given away in conjunction with the purchase of something? i hope you didnt pay full price!! Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 14, 2009 Corsair Employees Share Posted October 14, 2009 What country was the Flash drive purchased. As far as I know we don't sell refurbs. Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 14, 2009 Author Share Posted October 14, 2009 What country was the Flash drive purchased. As far as I know we don't sell refurbs. Australia, in the city of Brisbane. They list the 32gb stick from Corsair as being on "Special" Here is the webpage of the site : http://www.gamedude.com.au/prod_show.php?art_no=memCOpen_32g http://www.gamedude.com.au/prod_list.php?maingroup=MEMORY&secondgroup=USB PEN DRIVE http://www.gamedude.com.au/ Link to comment Share on other sites More sharing options...
Synthohol Posted October 14, 2009 Share Posted October 14, 2009 that drive is roughly $70.00 US money new w/10 yr warr. Link to comment Share on other sites More sharing options...
NIKOLAS Posted October 18, 2009 Author Share Posted October 18, 2009 My brother ended up getting the refund from GameDude, so as I don't feel so aggravated anymore, then Corsair is still in the running to supply the RAM I will be putting into 3 computers around Xmas time. I did end up with a non-Corsair 32gb Flash stick from another store though. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 20, 2009 Corsair Employees Share Posted October 20, 2009 I am sorry about that and I do understand but the refurbished drives that have been sold were to be sold with another product as a give away not to be sold as a stand alone product. I will ask our Sales Manager to look into this. Link to comment Share on other sites More sharing options...
istudio Posted October 28, 2009 Share Posted October 28, 2009 I don't want to dig up this post again but I just bought a Corsair Voyager 32G Flash Drive today and there's a "REFURB" sticker at the back of the packing too.... what should I do now :[pouts: Link to comment Share on other sites More sharing options...
Wired Posted October 28, 2009 Share Posted October 28, 2009 Where'd you buy it from? Link to comment Share on other sites More sharing options...
istudio Posted October 28, 2009 Share Posted October 28, 2009 ARC Computers @ Silverwater The listing: http://www.arc.com.au/pub.php?pid=36698&p=product Link to comment Share on other sites More sharing options...
Wired Posted October 28, 2009 Share Posted October 28, 2009 Return it and ask for a new one. Shouldn't be sold by itself, and that website says new and 10 year warranty, neither of which describes a refurb'd item. Link to comment Share on other sites More sharing options...
istudio Posted October 28, 2009 Share Posted October 28, 2009 Does Corsair allow selling refurbuished product? Link to comment Share on other sites More sharing options...
Wired Posted October 28, 2009 Share Posted October 28, 2009 Doesn't seem like it. I am sorry about that and I do understand but the refurbished drives that have been sold were to sold with another product as a give away not to be sold as a stand alone product. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 28, 2009 Corsair Employees Share Posted October 28, 2009 I would contact the reseller and point them to this post. Link to comment Share on other sites More sharing options...
istudio Posted October 29, 2009 Share Posted October 29, 2009 Thanks Wired & RAM_GUY! I have returned to them this morning. Apparently they got this from their supplier as bundle pack so they did not realize they can't sell them as a standalone product. Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 29, 2009 Corsair Employees Share Posted October 29, 2009 I see NP, and please let us know if you have any more questions! And they can see them but they have to sell them as a refurbished product not as New. Link to comment Share on other sites More sharing options...
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