Tokarga Posted October 11, 2009 Share Posted October 11, 2009 Yeah, I got a New all in 1 liquid cooling system thing..the Hydro H50...and It came with everything cept the screws you need to mount it to your rear 120mm fan...I was wondering where I can get them if you cant send them to me? If it's a hassle I'll simply pay for them. But I did not recieve them in the box and I ordered it from Newegg.com, and I don't want to go through the hassle of sending it back just for the mounting screws.. Please someone at Corsair Customer Care help me? Dan Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 12, 2009 Corsair Employees Share Posted October 12, 2009 The screw thread and length are 6 x 32 x 1 1/4", unfortunately we do not have spare screws, so an RMA may be the only way we could provide you with the proper hardware. If you decide to do an RMA, please use the On Line RMA Request Form and we will be happy to replace it. Link to comment Share on other sites More sharing options...
Tokarga Posted October 14, 2009 Author Share Posted October 14, 2009 Your telling me that Corsair can't supply me with 4 screws that it says it comes with by just mailing them to me...I have to RMA the whole product? That's pretty bad...But thanks for giving me the dimensions of the screws, I guess i'll go looking for them at Fry's or Radio Shack. This is just unacceptable that it didn't come with mounting screws and I can't get just 4 screws to install it from Corsair. Hang your head down in shame Corsair. When you come to your senses and find me my screws then i'll apologize for those harsh words. Didn't know which section to put this question in...so thanks for the big correction.. "Moved to correct section!" Link to comment Share on other sites More sharing options...
Corsair Employees RAM GUY Posted October 14, 2009 Corsair Employees Share Posted October 14, 2009 From what I have heard we will eventually have the screws available along with other accessories, but at this time we do not have any spare parts available for the H50. Link to comment Share on other sites More sharing options...
curlysir Posted October 14, 2009 Share Posted October 14, 2009 Just go to Lowe's, Home Depot or your local hardware store and get the screws. Will cost less then $2 and you will have them long before Corsair could get them to you. Not nearly as serious a problem as not having the mounting bracket. Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 14, 2009 Share Posted October 14, 2009 Humans in a factory pack the cooler and accessories into the box for shipping. Humans makes mistakes. We apologize for the mistake and for not having the screws. A visit to your local hardware store, Lowe's, Home Depot, etc will resolve this if you cannot wait until we get our replacement screws in stock. Link to comment Share on other sites More sharing options...
Tokarga Posted October 18, 2009 Author Share Posted October 18, 2009 Yeah I guess that wouldn't be a problem. But still.. Link to comment Share on other sites More sharing options...
Tokarga Posted October 23, 2009 Author Share Posted October 23, 2009 I demand the new Corsair 800D PC Case for these 2 errors!!!!! That case looks so pro and is that..got almost 5 stars in CPU Mag...4.5 stars anyway. That case has my name all over it for those 2 errors...that will atone for the 4 screws I got screwed on. Link to comment Share on other sites More sharing options...
Yellowbeard Posted October 23, 2009 Share Posted October 23, 2009 Well, it was supposed to be 4 screws so, why not 4 cases :p: Link to comment Share on other sites More sharing options...
rogue71 Posted October 25, 2009 Share Posted October 25, 2009 I demand the new Corsair 800D PC Case for these 2 errors!!!!! That case looks so pro and is that..got almost 5 stars in CPU Mag...4.5 stars anyway. That case has my name all over it for those 2 errors...that will atone for the 4 screws I got screwed on. lmao i wouldnt hold your breath. youll be lucky to even get the screws....and i bet they'd charge you shipping. Link to comment Share on other sites More sharing options...
SphincterBoy Posted October 25, 2009 Share Posted October 25, 2009 I'll trade you four screws for the 1156 back plate... Link to comment Share on other sites More sharing options...
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