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RMA for TWIN2X248-8500C5D G

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Hi I have a problem with my memory there is a cap on 2 which only works when it rained before walking on the same motherboard GA-P45-DS4 I took the test on other motherboard always the same problem as it is a set of 2 bar I can only use so I want to have a RMA number for you to send them thank you.
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